How-To

How To Restore Your Apple TV Back to Factory Settings

If you’re experiencing problems with your Apple TV, or just want a fresh start, restore it back to factory settings.

Use the physical Apple TV remote or the Remote app for from your iDevice From the main Apple TV menu go to Settings >> General.

Main Menu

From the General menu scroll down to Reset.
Reset

Next, on the Reset screen, select Restore.

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Select Restore on the next screen asking if you’re sure you want to restore it.

Verify Restore

Now wait while the Apple TV restores to factory settings and downloads the latest software update.

Step 1 Restore

The restore and software update is a two step process. It will take several minutes so be patient.

Step 2 Updates

When the factory restore process is done, the initial language setup screen will display. Select your language.

Select Language

Next, it’ll look for a WiFi signal. If you have one available, select the one you want to connect to. If you don’t have a WiFi network, plug in the Ethernet cable.

Find WiFi

Select if you want to have your Apple TV send your usage information back to Apple or not.

Send Usage

That’s it! The main menu displays. Start using your factory restored Apple TV.

Apple TV 2 Main Menu

1 Comment

1 Comment

  1. Martin Ellis

    January 1, 2012 at 7:51 am

    When I chose to restore mine to factory settings, it did all the update stuff but then when it booted back up, it hadn’t erased any of my settings. I was especially shocked to see all my iTunes account info still on there. I ended up having to reset settings AFTER I had done a restore. What happened there? Restore should have deleted everything, surely?!

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