If you have a touchscreen device running Windows 8.1, there might be times when the touch screen isn’t working correctly. Here’s some tips to help fix it.
There’s a lot of touchscreen devices that run Windows 8.1 – from smaller 7″ tablets to all-in-ones, and of course the Microsoft Surface. If you use the modern environment a lot, sometimes it can be unresponsive to touch or stop working entirely.
Here’s a look at some things you can do to fix it.
Fix Windows 8.1 Touchscreen
First, here’s a look at some simple things that you can do. Grease and dirt that accumulate on the screen can affect its sensors, causing it to be less responsive. So if you have a dirty screen, make sure to clean it.
Use a microfiber cloth – usually one comes with your tablet, or if you wear glasses you probably have one. Use that to get most of the dirt or debris off the screen – but don’t use too much pressure.
For stubborn smudges, don’t use alcohol or soap, but instead get an empty spray bottle and fill it with equal parts of distilled water and vinegar. Spray the mixture on the cloth and continue to wipe it down.
If you’re sure the screen is clean, reboot the device. Yes, this can be annoying, and you don’t always want to be restarting just to fix your screen, but it’s easy, and that’s all it might take to fix it.
If the problem persists, try updating or reinstalling the drivers. In fact, before doing this, verify that you have all of the latest Windows updates.
From the Start screen type: device manager and expand Human Interface Devices. Find the touchscreen driver and right-click and select Update Driver Software. Or, here you can uninstall the driver, restart your device and the driver will be reinstalled.
You can also go to the manufacturer’s website to see if it has an updated driver for your particular device’s model.
Search both options in the following screen. When you select your local drive, make sure you have the option to include subfolders checked.
If it’s still not working correctly, try using the Windows 8 built-in Calibration Tool. Open Search and type: calibrate and then select Calibrate the screen for pen or touch input.
From there you can click the Calibrate button, or the Reset button provided it’s not grayed out. Try either or both – calibration is easy, just follow the onscreen instructions – you just tap a plus symbol every time it moves on the screen.
Hopefully one of these tips will work for you. If you’re still having issues with the screen, it’s probably time to bring it back and hope it’s still under warranty.
Then again, maybe I missed a tip or trick to get the touchscreen working. If I did, leave a comment below and tell us about it!