How-To

How to Clear Microsoft Teams Cache

By Brian Burgess

Published June 22, 2022

If Microsoft Teams is slow or giving you problems, clearing its cache can help. Here’s how to clear Microsoft Teams cache on PC and mobile.

If an app isn’t working properly, you probably need to clear the cache files. Cache files are filled with temporary data that your app needs to run, but this can sometimes become corrupted.

Microsoft Teams is no exception. If you use Teams a lot, it creates a large cache of images, text, video, and files. Not only does this take up space on your drive, but it may cause Teams to slow down or stop working.

There isn’t an easy way to clear the Microsoft Teams cache files—you’ll need to do it manually. This guide will show you how.

How to Clear Microsoft Teams Cache

We’ll show you how to clear Microsoft Teams cache on your PC or mobile device, starting with Windows. Before you start, ensure you have completely closed Microsoft Teams on the desktop.

Clear Teams cache on Windows using the following steps:

1. Hit Windows key + R on your keyboard to launch the Run dialog.
2. Enter %appdata%\Microsoft\Teams and click OK.
3. When the File Explorer window opens, hold Ctrl and select the Cache, Code Cache, and GPUCache folders.
4. After selecting the three folders, right-click and choose Delete from the context menu.

Once you delete the folders, restart Microsoft Teams—it should become more responsive. After relaunching Microsoft Teams, those three cache folders will be recreated but will be empty.

Clear Microsoft Teams Cache on Android

If you’re using the mobile version of Microsoft Teams on Android, you can clear its cache too. Of course, each version of Android varies, but this will let you know what to look for when clearing Teams cache.

Use these steps to clear Microsoft Teams cache on Android:

1. Open Settings on your phone and select Storage.
2. Select Apps or Other apps on the following screen.
3. Scroll down and tap the Teams app.
4. Tap the Clear cache option.

Clear Microsoft Teams Cache on iPhone and iPad

Apple doesn’t make it quite so easy to clear the cache on iPhone or iPad. If you want to clear Team’s cache, you’ll need to offload or uninstall the app. Uninstalling the app is the last resort, so try to offload it first.

To clear Microsoft Teams cache on iPhone or iPad:

1. Open Settings and tap General from the menu.
2. Tap iPhone Storage or iPad Storage on the tablet.
3. Wait for a list of your apps to load, scroll down, and tap Teams from the list.
4. Now, tap the Offload App option to clear cache and other temp data. However, it keeps Team’s most vital data and the app icon.

Clearing Microsoft Teams Cache

Uninstalling the app on iPhone or iPad should be a last resort for clearing Team’s cache. Offloading the app clears its cache and will typically fix any problems you’re having with the app and improve its performance.

If you’re new to Microsoft Teams, check out how to use the Whiteboard feature. The Whiteboard isn’t the only Microsoft Teams feature. For example, you can add Teams to Outlook or share your PC screen in Teams.