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Use Outlook 2007 with GMAIL Account via iMAP [How-To]

GMail Logo :: groovyPost.comThere are many compelling reasons to use the free Google Email Server GMAIL.  It’s free, it has great SPAM protection, the mailboxes are huge and best of all, you can access your email from ANYWHERE!

Now, all that being said, although the Web Interface for GMAIL is pretty good, many people (including myself) still prefer to use a full featured email client like Microsoft Outlook 2007 to access/manage their GMAIL account and since GMAIL now allows us to use iMAP, we can use Outlook but still keep all email on the server so if your away from home or work, you can still access all your email from the GMAIL web interface! 

So, let’s get right into How-To configure Outlook to connect to GMAIL!

 

Update 5/20/2010 – Outlook 2010 Users – Please see the latest update here: How-To Add GMAIL To Outlook 2010 using IMAP

 

First, we need to enable iMAP in our GMAIL Account

 

1.   Login to GMAIL and Click Settings

Configure GMAIL to forward iMAP to Outlook

 

2.   Click Forwarding and POP/IMAP Tab, Click Enable IMAP Radio Button, Click Save Changes

Configure GMAIL to forward iMAP to Outl 

 

Now we need to Configure Outlook 2007 to connect to your GMAIL Account

 

3.   Open Outlook 2007, Click Tools, Account Settings

Open Account Settings in Outlook 2007

 

4.   Click New

Tip: Step 4 assumes you already have an account setup in Outlook.  If this is not the case, you will be presented with the Email Setup Wizard.

Create new Mail Account in Outlook 2007

 

5.   Click Microsoft Exchange, POP3, IMAP, or HTTP Radio Button, Click Next

Create new Mail Account in Outlook 2007

 

6.   Check Manually configure server settings or additional server types Box, Click Next

Create new Mail Account in Outlook 2007 Manually

 

7.   Click Internet E-Mail Radio Button, Click Next

Create new Mail Account in Outlook 2007 :: Internet e-mail Radio Button

 

8.   Complete all the fields as shown below (with your account information of course), Click More Settings when done

Configure Outlook 2007 for a GMAIL IMAP Account

 

9.   Click Outgoing Server Tab, Check My outgoing server (SMTP) requires authentication Box, Click Advanced Tab

Configure Outlook 2007 for a GMAIL IMAP Account

 

10.   Configure the Advanced Tab with the below settings, Click OK when done

  • Configure Incoming Server: 993
  • Incoming Server Encrypted Connection: SSL
  • Outgoing Server: 587
  • Outgoing Server Encrypted Connection: TLS
  • Click OK when Done

 

Configure Outlook 2007 for a GMAIL IMAP Account

 

11.   Click Test Account Settings to ensure everything is configured correctly.

Test GMAIL IMAP Account Settings in outlook 2007 Test GMAIL IMAP Account Settings in outlook 2007

 

At the next menu just Click Next and Finish to complete the install and you should be all good to go.

 

Send Email Using GMAIL iMap Account

 

Sending email via your new GMAIL iMAP profile is easy.  Just prepare an email as you would any other however before you send:

Click Account and Select your GMAIL iMAP account:

Choose Send Account in Outlook 2007

 

VERY IMPORTANT – When PROMPTED to configure your Sent Items Folder,

 

12.   Click Choose Folder

Setup SEND Mail folder for iMAP Account in Outlook 2007

 

13.   Click Choose an existing folder Radio Button and Select Trash under Gmail Folder List as shown below.  Click OK when done.

  Setup SEND Mail folder for iMAP Account in Outlook 2007 :: Choose Trash Folder

 

Sending email VIA your GMAIL iMAP account will Automatically store a copy in your Sent Mail Folder.  Following the steps above will prevent a duplicate emails from showing up in your Sent Mail folder.  Additionally, these settings will ensure all future sent email will NOT be stored in a different Sent Items folder such as your Corporate Email Server.  No need keeping Personal Email on a company server.

 

 

Manage GMAIL In Outlook

 

Once your GMAIL Account is added and you sent your first email, you will have a new GMAIL Tree Added to your Navigation Bar in Outlook.

New iMAP GMAIL Account Listing in Outlook Navigation Toolbar

 

All new incoming email will be placed in the INBOX folder and Sent Mail will be in the [Gmail]/Sent Mail folder under the GMAIL Tree.

 

A few other items to note:

  • If you FLAG image emails in Outlook, it will show as a STAR in the GMAIL Web Client and Vice Versa
  • Creating new Folders in Outlook will create new Labels in the GMAIL Web Client and Vice Versa
  • If you delete email in Outlook, it will be moved to the All Mail folder in both Outlook and the GMAIL Web Client
  • If you delete email in the GMAIL Web Client, it will move the mail to the Trash Folder
  • If you delete email from the [Gmail]/Spam or [Gmail]/Trash folder, it will be deleted permanently

If you create several new Labels/Folders and they are not showing up properly, I resolved this by Right Clicking on the groovyPost Mail Root and Clicking Update Folder List

 

Update iMAP GMAIL Folder List in Outlook 2007 Navigation Toolbar

 

I’m sure there’s a few tips and tricks I might have missed so plz feel free to comment and leave feedback here.  Any questions, please create a new topic in our Free Tech Support Community Forum!

 

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88 Responses to Use Outlook 2007 with GMAIL Account via iMAP [How-To]

  1. Jess October 28, 2008 at 9:38 am #

    Great article. On Step 12 and 13 I’m confused why were putting the sent items in the Trash folder. Can you elaborate?

  2. MrGroove October 28, 2008 at 2:51 pm #

    HI Jess,
    By default, when you send an email from your GMAIL account “USING YOUR OUTLOOK ACCOUNT” a copy of the email is automatically placed in the [GMAIL]/Sent Mail folder. By delivering the email to the TRASH folder, we keep from getting duplicates in the [GMAIL]/Sent Mail folder.

    Essentially were just doing some house cleaning since Google already takes care of putting a copy of the emails into the Sent Mail Folders. I hope that explains things! ?

  3. Jess October 29, 2008 at 8:24 am #

    Sorry…. I see you already said most of that in the Article. It’s clear now (AND WORKING!).
    Thanks!

  4. Pieter October 29, 2008 at 1:19 pm #

    Any idea how we can handle flags an easy way instead of having to drag mails to other folders?

  5. MrGroove October 29, 2008 at 6:02 pm #

    @Pieter – I assume you mean Labels and not Flags right?

    Few options. First, you can still create FILTERS in the GMAIL (Web Client) and create Labels you want then create a GMAIL FILTER to Apply a Label to emails automatically. This should Automatically move emails to folders without action from you.

    You can also setup Outlook Rules to automatically manage emails from your GMAIL account as well (as they arrive via iMAP into your Outlook Client).

    Either of these options should address your question of moving mail to folders automatically for you.

    • Chandan September 29, 2011 at 7:09 am #

      Hello…

      I am facing the issue with Outlook 2007. When i configured outlook 2007, after configuration old mails from gmail are not downloading to outlook. Please give me the solutions of the same.

  6. Zenner October 29, 2008 at 6:14 pm #

    I’m using GMAIL with Outlook and iMAP. I’m using Outlook 2007 and Windows XP on the CLient connecting to GMAIL. Everything is working great but it’s slow.
    Any thoughts about how to improve performance?

  7. bearstar October 30, 2008 at 12:19 pm #

    This is great. If I knew I could sync my gmail account in outlook I would have done it a year ago. talk about a time saver!
    awesome tip! thanks!

  8. shockersh October 30, 2008 at 12:21 pm #

    @Zenner. you must have alot of email in your gmail account. I’ve read on several blogs that the larger your mailbox and mail being pulled down via iMAP, the slower it will be.

    Try cleaning things out a bit.

  9. teddystein October 31, 2008 at 12:50 pm #

    More of a question than anything. Why use iMAP instead of POP? What’s the difference or advantages? I only ask because I’ve always used POP with my outlook express client and it seems to work just fine. (good article however either way :) )

  10. MrGroove November 1, 2008 at 12:59 pm #

    @TeddyStein – The Main difference between POP VS. iMAP is that POP downloads your email and removes it from the server where iMAP connects to the server (more of a Client-Server architecture) and downloads the email as you need it while never removing it from the server (unless you delete it). iMAP is nice because it allows you to access your mailbox from multiple computers OR Web Clients (such as a GMAIL via your web browser.
    iMAP is also more efficient than POP from a network standpoint and has other advantages as well such as larger mailbox size, header download etc….

    Personally, I prefer iMAP. It’s the closest thing to my Corporate Exchange Client/Server experience. Easy to support, easy to manage and you never lose email if your computer dies :)

  11. pieter November 2, 2008 at 12:53 am #

    @MrGroove cfr comment 5
    Labels indeed but this does not really help me.
    Any way for me to see the labels of once specific e-mail without me having to stroll to the specific folder? One mail can have different labels.
    In short (and ideal world): any way to sync labels with categories?

  12. Faisal December 18, 2008 at 3:28 am #

    Hi,
    Point No.11 – The account tab is not visible for me??? Why is that so

  13. MrGroove December 18, 2008 at 11:29 am #

    @Faisal – I believe that the “Account” Tab or Button will only be visible when you compose a new email. Additionally, it will only be visible if you have more than 1 email account setup to be used with Outlook. If your IMAP GMAIL account is the only one setup with Microsoft Outlook, I don’t think the “ACCOUNT” Button / TAB will be visible.

    Are you able to send, receive mails? You should be able to send yourself an email and check your inbox as well as check your online GMAIL account with your Web Browser to make sure it’s working.

    @Pieter – Sorry…… I missed your Comment. Unfortunately the COMMENT system is not the greatest for asking and tracking questions. It’s easy for me to miss a question if it’s posted in the Comment section of a Post. I recommend in the future you use the FORUM. You can find it here on groovyPost at – http://www.groovypost.com/forum/.

    For your question, I will post it for you in the Forum and place my answer there. Easier to answer and track and add screenshots.

    Thanks!

  14. Faisal December 18, 2008 at 7:51 pm #

    It worked, Thanks Mr.Groove ;-)

  15. MrGroove December 19, 2008 at 1:48 am #

    Excellent Faisal! Glad it worked out!

  16. FamITMan January 11, 2009 at 10:15 pm #

    works great for email…how do i do the calendar?

  17. itzwolf January 14, 2009 at 5:01 pm #

    I cannot delete mail in the “All Mail”, “Trash”, or “Spam” folder using Outlook 2007 it simply draws a line through it and I can change folders and go back and its like nothing ever happened to the message. Now, on my iPhone I can successfully delete the mail from each of these folders which actually does remove the email on Google. I havent tried the “Starred” but I am guessing it will apply to this folder as well.

    I CAN remove folders from the “Sent Mail” folder in the [Gmail] IMAP tree.

    Any suggestions, I dont see why I can on an iPhone but not on Outlook 2007.

  18. Rob January 16, 2009 at 11:59 am #

    I’m using Outlook 2007 with GMAIL, and I have multiple IMAP4 accounts at GMAIL that I read with Outlook client. I notice that the Inbox does not get updated with new emails until I click in the Inbox folder, if I’m already in the Inbox, I have to click on another folder then click back on Inbox to get the new emails. NOTE: I use Outlook with IMAP4 without enabling the Automatic Send/Receive every so many minutes feature. It was the only way I could get rid of the frequent and annoying error “Your IMAP server has closed the connection…”.

    Has anyone seen this same issue and know how to fix it or work around it without having to click in the Inbox folder(or any other folder for that matter) before the new emails will appear.

    Thanks!

  19. MrGroove January 27, 2009 at 4:15 pm #

    @ItzWolf – A while back I played with this quite a bit. I found some info here:
    https://mail.google.com/support/bin/answer.py?answer=77657

    Although Outlook 2007 as a client does not seem to follow the rules 100% when deleting email in the Trash or Spam folder.

    Personally what I do now is I move email I want to delete into the Trash folder. By default, everything in the trash folder will be deleted after 30 days. If I want to nuke it earlier than that, I just login to GMAIL and nuke it. Not that I’ve ever done that…. I always have plenty of space on my GMAIL account so moving it to the trash folder is good enough. (BTW – The SPAM folder auto deletes mail older than 30 days as well). Call me a neat freak but I still like moving it into the Trash folder. ;)

  20. Rashid March 8, 2009 at 6:51 pm #

    Hello, I am using outlook 2007 for Google IMAP and the rules that I created in outlook are not working automatically. I have to run them manually in order to organize my e-mails in different IMAP folders in outlook. Any thoughts would be really helpful……

    • MrGroove September 16, 2009 at 2:23 pm #

      @Rashid,
      Some rules are executed only when Outlook is OPEN since they are Client side rather than Server side. Plz repost your issue in detail so we can troubleshoot the issue and the community of readers here can assist – You can find the Free Support Forum here – http://www.groovypost.com/forum/

  21. Ryan March 14, 2009 at 7:01 pm #

    I currently have a POP3 account (pst file) in Outlook 2007. However, I have been working on setting up a IMAP account instead. I have the POP3 account set to keep emails on the server (Gmail), but the idea of deleting emails in Outlook and having the actions reflected on the Gmail server sounds nice. However, all of my other pst items are on my POP3 account. The biggest includes my calendar items. How can I migrate everything (or the items that are possible, such as my contacts) from my Outlook 2007 POP3 account to my Outlook IMAP account so I am still only working with one pst file (this is more of a how to use Outlook question).

  22. Art March 16, 2009 at 2:25 am #

    Ryan,

    You have to look at email items completely seperate from other Outlook items such as calendar, contacts, Notes etc. These are not items that are moveable via imap. If you want to move things such as your calendar or contacts, then you need to use some type of transfer program to get them over there. Additional info:

    Calendare sync http://www.google.com/support/calendar/bin/answer.py?answer=98563&topic=13948

    • Ryan March 21, 2009 at 9:20 am #

      @Art,
      Is there any way to eventually combine the 2 different .pst files into one? It isn’t to big of a deal, I was just hoping to only have to work with one .pst file when backup up my files and rebuilding Outlook. It isn’t a problem, however, dealing with two files, just looking for other ideas. The Calendar sync is a great idea. Thanks.

      • Art March 21, 2009 at 9:49 am #

        Yes you can do that. In Outlook you can use Rules and Alerts to do just about anything you want. You can set up a rule to move all of your gmail to your personal PST file and keep all of your mail there. The issue with doing that however is once you move your mail from the gmail inbox to another pst folder, then you lose the ability to get that mail with Gmail from another tool (i.e. Web, Iphone etc).

        My recommendation is to leave your gmail in the folder that it is in. It is backed up by google who has much more disk space than you have at home ;). You can use leave your regular pop mail in the PST file and back that up as needed. This is the way I have mine set up and it works for me because gmail is my primary source of email and I want to be able to access it from anywhere.

        Depending on how your mail is set up, another recommendation is to let gmail gather all of your mail for you. This will work for any pop email you have. The nice thing about this is that I only have to manage 1 email box and let gmail do the rest of the work. When you are on the gmail web, you can choose which email account to send a piece of mail. The trick with this on Outlook to ensure you have the ability to send email via any of your mail accounts is to set up all of your accounts in Outlook, but do not include any in the periodic Send/Receive of mail.

      • MrGroove March 30, 2009 at 9:14 am #

        @Ryan, Did Art’s explanation get you where you needed to be? Like Art said, remember that IMAP is for email only. Not calendar or contacts. That is only sync’d using ActiveSYNC or Exchange MAPI.

        And yes, there is no problem combining 2 PST files together. Just drag and drop the contents of one into the other. And if you want to just upload ALL of the PST files to your GMAIL account, again just drag and drop. Let me know if your still confused and I can make a quick video to explain.

  23. Debbie March 17, 2009 at 2:28 pm #

    Great information–Thanks! I’m using Outlook 2007 with Gmail (IMAP). I’m having a problem with my replies. When I reply to an e-mail that someone sent me, the reply appears immediately in my inbox. I’ve checked on Google and the reply is in my sent mail folder, trash folder, and my inbox. How do I get the replies NOT to go to my inbox in Outlook? Thanks!

    • MrGroove March 19, 2009 at 9:25 am #

      @Debbie, That is really odd.. When you say INBOX are you sure your not talking about “All Mail” folder? Here’s another Idea:

      Click Tools, Account Settings, Click your iMap account and Click Change.

      Now Click More Settings, then Click Folders Tab. This is the folder which SENT items are added to. I’m thinking you have it set to your Inbox instead of the Trash as I instructed in Step 13 Above.

      If that’s not it, please open a new Topic in our Forum (Click Forum Tab on the top of this web page). Registration is free and simple. It’s better to troubleshoot there as we can post screenshots and I can track the conversation.

      Hope that helps!

  24. Debbie March 20, 2009 at 10:47 am #

    The inbox I’m referring to is the “Inbox in [email protected] – Microsoft Outlook”. I am using the setting above for sent items to be sent to the gmail trash folder. New e-mails I send go to the trash folder. It is only the e-mail REPLIES that I send that appear back in my Inbox (gmail inbox imapped through Outlook).

    I just found the problem. In Outlook, under Tools, Options, E-mail Options the “save copies of messages in Sent Items folder” was checked. Once I unchecked this box, my replies don’t show up in my inbox. Thanks for all your help!!!

    • MrGroove March 20, 2009 at 12:47 pm #

      @Debbie, Excellent feedback. Thanks for the resolution!

  25. vijay April 2, 2009 at 11:16 am #

    I have a lot of labels in my account and when i use outlook the labels show up as folders but dont populate. i have alredy tried the “update folder list”

    • MrGroove July 1, 2009 at 8:59 am #

      @vijay,
      Hi Vijay – Can you repost this question in our Forum? http://www.groovypost.com/forum/. The comments section is not the best place to get help due to the limited nature of the comment features.

  26. Chong June 29, 2009 at 6:21 pm #

    I am using Outlook 2007 & Gmail IMAP, and had the duplicate Sent items problem, this was an excellent post, thank you!

    • MrGroove July 1, 2009 at 8:59 am #

      @Chong,
      Excellent! Thanks for the feedback and welcome to groovyPost! Hope to see you around in the comments!

  27. shekhar August 20, 2009 at 9:32 am #

    Its simply gr8 job done……

    • MrGroove September 15, 2009 at 5:14 pm #

      @shekhar,
      Excellent! Thanks for the feedback!

  28. dominic September 10, 2009 at 3:13 pm #

    This is all very helpful. I’m almost set, but I still find it awkward that my incoming mail goes to
    imap.gmail.com/[Gmail]/All Mail and not to Personal Folders/Inbox. I like to go through my inbox and delete or file in a folder every mail, leaving my inbox empty. But if I move an incoming mail to a folder or delete it from imap.gmail.com/[Gmail]/All Mail it is not removed from imap.gmail.com/[Gmail]/All Mail, so I get lost as to what I have filed and what I have not.
    Ideally instead of incoming mails going to Personal Folders/Inbox it would be faster for filing if they went to a new folder called imap.gmail.com/[Gmail]/Inbox in which there were only incoming mails that had not been deleted or moved to a folder.
    At least with sent mails this is less of a problem since they appear in imap.gmail.com/[Gmail]/Sent Mail and I can file or delete them from there and leave imap.gmail.com/[Gmail]/Sent Mail empty.

    • MrGroove September 15, 2009 at 5:13 pm #

      @dominic,
      If I understand your question correctly, you would like to have Emails arriving from your Google account via IMAP to arrive into your Personal Folders/Inbox rather than the iMAP Inbox correct? Do to this you can create an Outlook Rule which monitors your iMAP inbox and moves them to a folder of your choice in your Personal Folders/Inbox (or any other folder for that matter).

      Just Click Tools, Rules and Alerts, Click Down Arrow under “Apply Changes to this folder” and specify the iMAP account then Click New Rule. From there you can walk through the Wizard and specify where you want the new email to be moved to as it arrives. Should be pretty straight forward.

  29. TJ September 15, 2009 at 11:19 am #

    I am having the same problem as dominic. All incoming emails go straight to imap.gmail.com. I want to have all incoming messages sent to my personal inbox. There are different options that you can use to view mail and I like this set up better.

    • MrGroove September 15, 2009 at 5:14 pm #

      @TJ,
      Hey there! See my reply above to @Dominic above. All you need to do is create an outlook rule and you should be golden.

  30. dominic September 16, 2009 at 1:30 am #

    MrGroove
    Solved. In fact I did it slightly different. I ruled all inmail from imap.gmail.com/Inbox to newly created [Gmail] INBOX. Sounds a detail but I have so many folders, the imap.gmail.com/Inbox is buried half way down in the folders list often off screen. Also it seems better to have the Inbox inside the IMAP environment (not in Personal Folders as I wrote in my question) so moving mails from [Gmail] INBOX to a folder is fast. I have discovered Rules and Alerts. Thanks.

    OK here’s another! Having finally set myself up and made many mistakes along the way (in particular moving mails from All Mail to folders, seeing them reappear in All Mail, forgetting which I had filed and then filing them again!) I have many duplicate mails in folders. Any clever way to run a “cleaner” through all my folders to eliminate duplicates?

    Your help is much appreciated! Dominic

  31. Wojtek January 27, 2010 at 6:06 am #

    I have Outlook 2007 installed on a netbook. When I check my Gmail using different ISPs (e.g. from my home and then from a coffee shop) – Outlook sometimes fails to synchronize with Gmail i.e. it does not download new messages from the Gmail account. The problem is intermittent, sometimes it does occur and sometimes sending messages works, but receiving does not. I can correct that problem by shutting down and restating Outlook, which suggests that it is a bug in the Outlook. Any suggestions?

    • MrGroove January 27, 2010 at 4:08 pm #

      Make sure your running the latest service pack for Outlook 2007. SP2 was released for Office 2007 about 3-4 months ago (about). That’s the first thing I would try. Next I would verify the PC is clean in respect to Malware and other nasty things…. SpyBot Search and Destroy is a good one as well as Microsoft Security Essentials which is honestly all I use personally.

      Other than that, when Outlook can’t pull mail from Google can you do other things like surf the net (just to verify it’s not an internet connection issue?)?

  32. Abhishek kapoor June 10, 2010 at 8:22 pm #

    I was configuring Gmail in outlook 2007 got some query ..
    Need all respective mails of gmail account in the respective folder in outlook (draft, sent mail, Inbox, labels) .

  33. Superdupertrooper June 13, 2010 at 7:56 am #

    I have two gmail accounts, one personal and one for my foundation. When I had Outlook 2003 and added both accounts to Outlook I cld see in the left sidebar both accounts with their respective folders etc. Now with 2007 that is not the case. How do I fix this ?

  34. Abhishek kapoor June 13, 2010 at 9:36 am #

    @ Superdupertrooper

    In outlook 2003, r u able to see mails in respective mails like draft mails. sent mails as i also configured it in 2007, but unable to get i and i never try in 2003 .. if that is possible i will try that on my old PC …

    • Superdupertrooper June 14, 2010 at 7:39 am #

      OK 2007 is already up so do I remove all email accounts and start over ? I dont recall gettin the msg u spk when initially setting it up

    • Superdupertrooper June 14, 2010 at 8:11 am #

      OK 2007 is already up so do I remove all email accounts and start over ? I dont recall getting the message u speak of when initially setting it up

  35. John September 21, 2010 at 2:16 pm #

    Thanks for the article. Very helpful.

  36. Barb October 1, 2010 at 11:22 am #

    I use Outlook 2007 and have a Clients Folder with sub folders for each client. After I read a clients email in my Inbox, I move it to the sub folder. It was working fine then all of a sudden one of my cleints:inbox disappeared. It is still on my GMail account. I went through all the steps above, including the Update Folder List and it still does not show in Outlook. Any other suggestions?

    • MrGroove October 1, 2010 at 12:34 pm #

      Hi Barb!

      Perhaps assign it a new Label in GMAIL and see if it shows up. In GMAIL, labels is the same as a folder in Outlook so there might be some corruption going on. I would create a new label, make sure all the mails are there (IN gmail and Outlook) then delete the old label. Repeat the same process to create the old label and delete the new/temp label you create.

      ? Did it work?

      • Barb October 1, 2010 at 12:50 pm #

        I appreciate the quick response. While I was waiting I found the solution based on an Outlook help screen. I changed it a little and saved it to my Computer Tech Folder, in case I need to use it again (bad short term memory). Anyway, here it is:
        MISSING IMAP FOLDERS IN OUTLOOK 2007
        DISPLAY ALL AVAILABLE IMAP FOLDERS IN THE MICROSOFT OUTLOOK NAVIGATION PANE
        1. In Mail, in the Navigation Pane, click a folder under your IMAP account.
        2. On the Tools menu, point to Send/Receive, and then click Update Folder List.
        NOTE In the IMAP Folders dialog box (Tools menu, IMAP Folders command), if the When displaying hierarchy in Outlook, show only subscribed folders check box is selected when you are downloading folders, only the folders that you subscribe to will be displayed.
        THIS IS WHAT I ADDED:
        Uncheck the box, and it will show all folders. Highlight the folder that isn’t subscribed and click on the subscribe button. Click “Apply” and “OK”. Then repeat Step 2 above.

        Maybe this will help someone else.

        • MrGroove October 1, 2010 at 4:20 pm #

          @Barb – Awesome. There’s no question this tip will help a lot of people for sure.

          Thnx

  37. bazz December 8, 2010 at 2:44 pm #

    hello
    some questions.
    my situation
    I got an gmail account configured in outlook with imap
    but the gmail is filled for 97%. it’s cleaned up just a lot of history
    Now i set up a local pst in outlook.
    I made a rule to move the incoming mail to my local pst inbox on ariving.
    all works great but

    sometimes i have to acces my gmail webmail and some messages become ‘read’
    when afterwards outlook syncs my imap gmail the rules aren’t applied to the ‘read’ items.
    any ideas how to solve this one?
    tx!
    bazz

  38. Poiter86 February 3, 2011 at 12:31 am #

    Great tutorial !
    Copying sent items into the trash works perfectly at eliminating duplicates.
    Keep up the good work.
    Poiter

    • MrGroove February 4, 2011 at 1:02 pm #

      Thnx for the feedback Poiter! Glad we helped ya out.

  39. Hunter June 10, 2011 at 10:34 am #

    I have an iphone and our office email is pop (outlook). Is there a way to have my work email filtered through a gmail account so if i read it on my phone my outlook email will display it read and visa-verse?

  40. rachita June 24, 2011 at 2:48 am #

    Hi
    i am trying since 2 days now but cannot configure the gmail on outlook… tried all possible setting!!!
    Any help or suggestions?

  41. Todd July 15, 2011 at 11:50 pm #

    Hi MiGroove,

    I just came from a Lady’s business where she wanted to sync her vista Outlook 2007 with her vista laptop Windows Mail via imap. I found several terrible problems with her provider, so I was thinking of moving her to gmail, especially since gmail has such a great spam filter and the lady gets really, really hates spam.

    One thing I did notice was that Outlook 2007 took 10 minutes to synchronize with the bad provider, whereas Windows Mail only took three seconds.

    Can you tell me if the 10 minute thing (a deal killer) is normal with Outlook 2007 or was this just another of the several symptoms of a bad provider I found?

    Many thanks,
    -T

  42. KK October 26, 2011 at 7:44 pm #

    Having a weird problem that I wonder if IMAP might fix. I connect to both my employer’s Exchange server and my gmail account (currently POP) through Outlook 2007 on my laptop. All has been fine until I switched my Blackberry for an iPhone last week. Now when I start up Outlook on my laptop, my gmail messages are delivered to both my gmail account and work account on the iPhone. Message does not duplicate in Outlook, but if I delete from the either account on the iPhone, the message is deleted in Outlook. Will switching to IMAP for gmail in Outlook 2007 help with this?

    • Steve Krause October 27, 2011 at 3:51 pm #

      @KK – I would have to do some testing but iMap is always the better way to go. It’s more of a client/server app vs. just email download like POP.

      • KK October 27, 2011 at 7:18 pm #

        Thanks. I’ll give it a shot.

    • KK January 2, 2012 at 12:31 pm #

      I finally got around to making the switch to imap and so far so good. Seems to have fixed the problem. Thanks for the help.

  43. Jay November 12, 2011 at 7:01 am #

    Hi!

    I deleted the trash and deleted messages in my gmail and outlook folders in Outlook.

    It deleted all me messages – inbox, saved emails and sent emails. Can you please help me retrieve them. I don’t understand why this happens.

    thanks

  44. Chris December 8, 2011 at 7:12 pm #

    Hi,

    Great info. Thanks very much. I have an issue where new incoming email will only show up in the Gmail All Mail Folder and not in the Inbox. This only happens with people using Outlook 2007 and not Outlook 2010.

    Any thoughts on how to fix this?

    Thanks!

  45. neil December 12, 2011 at 9:05 am #

    Hello,
    I have two seperate gmail accounts, one for work and one for personal use. I am using Outlook 2007 on my desktop and have had both accounts configured as POP until recently. One occasion I would log into gmail from my laptop and send emails. These emails would show up in my Outlook inbox on the desktop as sent from “me”. This was very annoying so I decided to try and configure my email accounts as IMAP. This apparently has gotten rid of the emails showing up in the Outlook inbox on the desktop when sent from the laptoop, however, now in the Outlook inbox I have two seperate folder tress in Outlook, one for each email account. This is very annoying also. When the two account were configured as POP all mail would just go into the Personal Folders Inbox. Can I combine the two accounts in Outlook or will I always have the seperate accouns with seperate file structures? Thanks.

  46. Jay December 19, 2011 at 11:37 am #

    I set up my Gmail IMAP account using this. It was great! Thank you. I’m only having one issue: When I read messages on Outlook, it is not showing up as read on Gmail. Is this normal? Is there anyway to make it so that when I read an item in Outlook, it also shows up as read in Gmail?

  47. Matthew Thompson January 3, 2012 at 4:52 pm #

    Great post!

    One thing I am noticing for one of my clients is the Inbox isn’t showing all of the emails in the Inbox when looking at it via the web browser.

    I know if you click on All Mail it shows everything but my client really would be even more confused if they looked at this rather than seeing just the Inbox mail. Is there a setting somewhere in Outlook to adjust the number of days/emails shown in the IMAP Inbox.

    Note: I have set in Google NOT to limit the number of messages in an IMAP folder.

  48. Mike Stead January 11, 2012 at 1:44 pm #

    Great Site
    I need to move my Outlook 2007 email account from the exchange server where it is presently located to my computer. I want to verify the proceedure if you can assist me.
    1. Install gmail on my laptop. Setup IMAP
    2. Move to Outlook and move files and contacts to gmail
    3. Delete Oulook 2007 from the system.

    Question. Can Outlook still be used as a working program to receive but not store email thru the gmail account and send email out thru the gmail account storing on gmail only?

    My objective here is to get my email off a corporate server or an exchange server at whatever ISP I am at. When I move, it creates a major headache because Outlook is on different servers as I move around. By moving it to gmail, it all travels with me. If I resetup Outlook as a POP, could I then have both? I would like to retain Outlook as it is more powerful and I am familiar with it.
    Thanks

    • Steve Krause January 11, 2012 at 4:25 pm #

      Hi Mike,

      What I would do if I were you is Create a PST file (http://gpo.st/1t6), Create a few folders in the PST file called INBOX, SENT, Deleted etc…. Transfer all the email from your Exchange Server mailbox into your PST file Inbox and folders. Then create a CONTACTS folder in your PST File, go into your contacts in Outlook 2007 and copy all your contacts into your PST file as well.

      From there, all your email and contacts will be stored in a local PST file on your Outlook client. You can then use IMAP and GOOGLE to send email etc…. but only store what you want like you mentioned.

      Hope this helps!

      -S

  49. S. K. Xavier January 16, 2012 at 9:00 pm #

    Hi
    I have set up the Outlook. But I would like to have mails stored in a different partition in my computer, instead of C. How can I do it?
    Xavier

    • Steve Krause January 17, 2012 at 8:40 am #

      Detach the PST file you are storing the email in and move it to the drive where you want it. Then re-add the PST file. This should get you going. If you need help with the PST’s, just search for PST on my blog here on groovyPost.

  50. Ilya Milo Byk February 29, 2012 at 10:09 am #

    Hi. I know this article is a bit old, but I want to configure my Outlook 2007 or Outlook 2010 to work with Gmail..

    I want it to be configured the way if I modify anything in my calendar or in my address book, or in my “SENT, DELETED” folders, I want it all to reflect on the web.. I use an Android mobile device, and Gmail is integrated in to it.. I have no problems with the address book or any other data that could be possibly shared between the two. Basically, I want to add my PC into the “chain” that Gmail and my mobile device already have..

    Can I do it and how?? Thank you

  51. Ilya Milo Byk March 19, 2012 at 1:17 pm #

    No help for me??

  52. MiLO May 24, 2013 at 10:38 am #

    I can setup Outlook fine, but my address book is not here. How can I setup Outlook to send/receive mail and to have my address book to show up in Outlook?

  53. Erin Sheva Villota December 3, 2013 at 1:05 am #

    Hi Sir,

    Can you please help me, i’ve tried the steps above unfortunately, an error is occuring:

    “The connection to the server is unavailable. Outlook must be online or connected to complete this action”

    Plus when I was testing the account the “Log onto the incoming server (IMAP)” is unsuccessful.

    Appreciate if you could help me.

    Thank you

  54. Joe Brincat December 21, 2013 at 8:54 am #

    Dear Mr Krause,
    Although I followed all the steps you outlined above I am getting a message saying that the password i entered is incorrect although I am very certain that I have entered the correct password.

    Can you please explain to me what I am doing wrong?

    Regards.

    Joe Brincat

    • Steve Krause December 21, 2013 at 6:18 pm #

      Hi Joe,

      You don’t happen to have two factor authentication setup on your GMAIL account do you?

      • Joe Brincat December 22, 2013 at 8:44 am #

        Hi Steve,
        Sorry to trouble you once again but I did not understand fully your question. Can you please explain more clearly as I am still a beginner at these things?

        Regards.

        Joe

        • Steve Krause December 22, 2013 at 9:28 am #

          Hi Joe,

          My apologies. Sorry for not being clear in my reply. We are going to get you taken care of and up and running!!

          OK – First, two factor. This is a new feature that Google enabled for GMAIL users to help prevent accounts from becoming stolen. It’s a VERY groovy feature that we’ve talked about in depth here at groovypost. Here’s all the details: http://www.groovypost.com/howto/google-two-factor-authentication-roundup/

          OK before we complicate things with Two Factor Auth. however, let’s get you taken care of.

          1. Can you first confirm that you can login to GMAIL with the password you are entering into Outlook?
          2. Confirm that you enabled IMAP in your GMAIL account?
          3. Confirm that for steps “8″ in my how-to, you are using your own username and PW, not the ones I have in the screenshot. Silly question I know but this was a problem with another person in the past.
          4. When you get through all the settings and you test with Step 11, what is your error message? Hopefully it’s working now!

          Let me know!

          -Steve

  55. Joe Brincat December 22, 2013 at 9:34 am #

    Dear Steve,
    Thank you very much for prompt reply. Would appreciate if you could give me till tomorrow when I send you my reply.

    Thanks and best regards.

    Joe

  56. Joe Brincat December 23, 2013 at 5:52 am #

    1. Can you first confirm that you can login to GMAIL with the password you are entering into Outlook?
    On accessing Outlook I use a different email address and PW than GMAIL’s.

    2. Confirm that you enabled IMAP in your GMAIL account?
    IMAP is enabled in my GMAIL account.

    3. Confirm that for steps “8″ in my how-to, you are using your own username and PW, not the ones I have in the screenshot.
    For username and PW I enter the ones I use to access my GMAIL account.

    4. When you get through all the settings and you test with Step 11, what is your error message?
    When I do the test a window pops up asking me to enter my username and PW.

    By the way I have POP3 also enabled in my GMAIL account.

    Hope the above are enough to supply me with instructions on how to properly set up IMAP.

    Regards.

    Joe

  57. Joe Brincat December 26, 2013 at 7:11 am #

    Were the answers given in my previous message clear enough for you to detect where I am doing wrong please?

  58. Joe Brincat December 28, 2013 at 3:34 am #

    Dear Steve,
    Problem solved. I was not inputting the correct password generated by the Application specific generated PW.

    Thanks for your help.

    Joe

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