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How To Mark Outlook Email As Not Junk

Sometimes you get email in your inbox that is falsely marked as Spam even though it isn’t. Here’s how to tell Outlook that emails marked as Spam are not Junk.

Recently I set up my Outlook Calendar to send me notifications for important events. However, I found them in my Junk email folder. Well, that is certainly annoying, and sometimes you get emails that are perfectly legitimate and are sent to the Junk email folder.

To ensure they are put in your Inbox, click on your Junk Email folder. Then right click the message labeled as Junk and select Junk >> Not Junk from the context menu.


The Mark as Not Junk box comes up. Check Always Trust email From [email protected] and check your email address below that. Click OK. The message will be moved to your Inbox and won’t be blocked as Junk again.

Mark as Not Junk

That’s all there is to it. If you want another method to make sure you get email, check out how to add email contacts to the Safe Senders List manually or automatically.

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5 Responses to How To Mark Outlook Email As Not Junk

  1. Sandi September 29, 2015 at 9:24 am #

    This didn’t help me. The “not junk” choice is greyed out on mine, so the choice is not available.

    • Christina October 20, 2015 at 8:21 am #

      Same here. This didn’t help at all.

  2. Sandi October 20, 2015 at 1:44 pm #

    Actually I found out out was my phone, that was causing the issue. I had blocked a spam, by blocking the domain. Once unblocked. worked!

  3. Angela December 14, 2016 at 3:07 pm #

    This does not help me either. My options when I right click are Mark as not junk. The second option is not available at all. The additional box does not appear once I select Mark as not junk the box closes.

    Thank you

  4. Tim August 29, 2017 at 3:22 am #

    Hi, worked exactly as promised. Obviously mileage varies between setups.
    Cheers, Tim

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