How-To

Check for Windows 10 Errors with Memory Diagnostics Tool

Memory errors can exist without any warning signs in Windows. Here’s how to help find errors with the built-in Windows Memory Diagnostics Tool.

Anytime your computer or device starts becomes unstable; there are many variables to consider. Constant crashes such as the infamous memory dump screen or an application crash can be signs of possible memory corruption. This can result in corrupted files or an inoperable system. Whether you purchase or build a new computer, memory errors can exist without any early warning signs. Since Windows Vista, Microsoft has included in a memory diagnostics tool that can check for errors. Before this, users had to depend on third party utilities such as

Since Windows Vista, Microsoft has included in a memory diagnostics tool that can check for errors. Before this, users had to depend on third party utilities such as memtest86+, which can also be useful. In this article, we show you how to use the Windows Memory Diagnostics tool that’s built into Windows 10, too.

Windows Memory Diagnostics Tool Scans RAM for Errors

If you can boot to the Windows 10 desktop, click Start, then type: memory, hit Enter on your keyboard. The Memory Diagnostic tool offers two options; you can restart right away then begin scanning, or you can schedule a scan the next time you start your computer.

memtest

After your computer restarts, it will be booted into the Windows Memory Diagnostics Tool. Windows will run a couple of tests to check your memory for problems. Status messages will indicate if a problem is detected. When complete, Windows will restart your computer automatically.

memtest 2

After restarting, a notification will appear on the desktop indicating whether memory errors were found or not.

memtest 3

In previous versions of Windows, the Windows install media included the option to scan your memory modules; if you were unable to boot to the Windows desktop successfully. A third-party utility such as memtest86+ can be used as a substitute. Check out our previous article for instructions how to use memtest86+.

There are other diagnostics test users can try such as, alternating memory modules in different memory banks to see if system boots successfully. Swapping modules can also help isolate a corrupt module. Dust can sometimes be a possible cause of corruption. Using canned air to clean out memory banks can resolve some of these problems.


10 Comments

10 Comments

  1. click Start, then type: memory?
    Not correct

    • Clint  

      Did you try it Steven? Worked for me.

    • Tried on two systems, works fine here. You can also try Windows key + Q then type memory.

  2. Steven, that part is correct unless you don’t have a search bar. For some reason my desktop is working well with the Win 10 download, the laptop – not so much. I have no search availability on the laptop, but the desktop is fine.
    The next part, though, after typing memory and then hitting enter is to actually click “Windows Memory Diagnostic” because it doesn’t just automatically go there.
    Thanks, Andre – gonna try this out.

  3. Ron Lund  

    I performed this memory test as instructed here and everything went just as expected, except after the automatic reboot there was no report of the memory conditions shown on the desktop. I guess it’s no big deal and I think the report is probably somewhere in the computer in a log file that I just don’t know how to find. So……I’m not gonna worry about it.

  4. holdum333  

    After Windows 10 completes the RAM check, it will restart your PC automatically.
    You can find the results of the memory check in Event Viewer. Under Windows Logs -> System, look for events which have “MemoryDiagnostics” in the Source column.

    You may try the following steps:

    a) Under ‘Event Viewer’ expand ‘Windows Log’ and right-click on ‘System’ and click on ‘Find’.

    b) Type in ‘MemoryDiagnostics-Results’ and click on ‘Find Next’.

  5. Cory  

    My computer seems to run fine, but whenever I run the test it shuts down after a period of around 2-5 mins any ideas on why??

  6. Maarten  

    If I do as instructed, only the info screen for memory pops up. Not the memory checker.

  7. Nothing worked for me. After 2 years of life together, I divorced Windows 10×64 two days ago.

    After the Creators’ update, initially, the store application failed. I did all sorts of repair/troubleshooting/AV ops. It didn’t work. Then Cortana stopped. Then ‘search’ on the task bar began entering in to an eternal loop. Booting became longer.

    Windows’ troubleshooting processes, Chdsk /f, sfc /scannow and dism commands all failed to detect any disk/system error. Reinstallation etc didn’t change its fate.

    Then I dialed Microsoft personnel (India) who said that the ASUS K55VJ laptop that I have been using is not compatible with Windows 10……..after 2 years!! The website of ASUS confirms it. Yet if one goes by the specs that Mocrosoft prescribes for Win 10, the laptop was ok with its i5-3210 M 2.50GHz, 8GB RAM and 750GB HDD.

    But why it didn’t misbehave till the Creator’s version was loaded is a mystery. Even older laptops of Dell, Acer et al are running smoothly on Win 10!

    I have been pushed back to Win 8.1. Goodbye Windows 10! I think Win 8/8.1 will get support till 2022.

    Et tu Asus!

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