How to Use the New Phone Companion App in Windows 10

Windows 10 includes the Phone Companion app which helps you get started with syncing your data from iPhone, Android, or Windows phone.

For years, the PC has been the hub of our digital lives, whether you’re creating or managing content. With the rise of mobile devices such as smartphones and tablets, a lot of the PCs heavy duty role of managing the content on these devices has been replaced by the Cloud. For people who like to keep their data stored locally, you still had to depend on the vendor’s program to provide a smooth experience. Android has a variety of solutions, if you own a Samsung phone, for instance, it would be the Kies software or for an Apple device, iTunes. With the release of Windows 10, Microsoft is bringing back a lot of the power of device management to the operating system itself. In this article, we take a look at using the new Phone Companion that comes bundled with Windows 10.

Windows 10 Phone Companion App

The Phone Companion is simple and straight-forward, but the beauty of it is, it centralizes management of multiple devices whether it’s Windows, iOS or Android. It also makes it easy to import/export data such as photos, music and download Microsoft apps to your device.

Before getting started, here are some things I recommend you have ready:

  • A Microsoft Account
  • A device running the latest versions of Windows Phone OS, iOS, or Android
  • You will also likely need to have an email address for the respective platform stores you want to access apps from, i.e. Google Play Store or iTunes.

To launch it, go to Start > All apps > Phone companion.

Launch Phone companion

When you run Phone Companion for the first time, you see a simple screen with the top three mobile operating systems. To get started, click your desired mobile OS. For this example, I am using iOS.

Phone main screen

Proceed to connect your device. Once you have done so, a hidden tab will appear at the bottom of the window called Show. If you click on the Show link at the bottom of the screen, it reveals more details about your device such as the amount of storage used with links to import photos, videos, and files using File Explorer.

WP Comp 4 - Copy

If you choose to import videos and photos from the device, they will be placed in the new Photos app which means they will automatically sync with OneDrive. If you don’t want that, browse the device and copy over your photos and videos manually.

WP Comp 4 - Copy (2)

Another feature of the Phone Companion app is the ability to get key Microsoft apps on your device easily. It offers a selection of Microsoft apps you can get started with like OneNote, MS Office, OneDrive, Outlook, Skype, and Groove Music. To setup an app on your device, click the Get Started button below it. Apps that have already been installed on your device will display a grayed-out button called See it again.

Get Started

Select your device type in the list box if it’s not already selected and enter the email address where you would like to have a link to download the app sent then click Send.

phone comp 3

Once the email arrives, click the link in the message on the device, this will launch the app store and download the app to your device. To be honest, for an expert user such as myself, this is a bit convoluted, but I sense the target audience are users who are learning how to use their device with Windows 10. So expect a bit of hand-holding when using Phone Companion.

phone comp 4

Return to the Phone Companion window and complete the Phone Companion wizard then click Done.

phone comp 5

As you might see when using Phone Companion, some apps display coming soon such as Cortana, which is currently in beta for Android. With Microsoft bringing high-quality apps on other mobile platforms, investing in ease of use with Windows 10 is important.

If you’re new to Windows 10 and want to learn how to make it work with your phone or tablet, this will make it easier to get familiar with things. So what do you think, will you use the Phone Companion app or recommend it to newbies to get familiar with Windows 10?



  1. Fausto

    November 11, 2015 at 7:18 pm

    As a Windows Phone/10 Mobile user, my recommendation is simple: Uninstall that trash…
    Zune was perfect, just needed some coding and it would be WP8 compatible, but no…
    Windows Phone app on Windows 8.1 was OK…
    The Phone companion is USELESS if you use a WP or W10M…
    Just get rid of it, it’s for your own sake and your sanity…

  2. Helderberg Complainer

    December 26, 2015 at 5:10 am

    Phone companion won’t sync my itunes music to my window phone. I am stymied as to how to accomplish that.

    • annette

      June 19, 2017 at 3:12 pm

      your reply is cwow are you a high school grad or whar? lol fab it worked

  3. Anne

    June 19, 2017 at 3:09 pm

    How to stop windows one companion if you do not want it to up load or if you did not set it up in your phone?

  4. Nikhil Sharma

    July 17, 2017 at 3:07 am

    The Windows Companion says it can copy from W10 to iPad too. But I just couldn’t figure out how.

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