How-To

How to Reset or Reinstall Microsoft Edge

One function you still might need to use from time to time is reset Microsoft Edge to its factory default settings. Here’s how to do it if glitches pop up.

Microsoft’s new web browser is still finding its footing in a market dominated by established browsers such as Chrome, Firefox, and even the company’s legacy browser, Internet Explorer. One function you still might need to use from time to time is reset the browser to its factory default settings. Resetting Edge will correct glitches that might be affecting the browser.

Restore Default Settings in Microsoft Edge

Launch Microsoft Edge and then click the More Actions menu then click Settings.

reset edge 1

Scroll down to Clear browsing data then click Choose what to clear.

 reset edge 2

By default, Browsing History, Cookies, saved website data, and Cached data files are checked, but you can choose from additional data options in the list. The Show more collapsed menu reveals other options to select.

reset edge 3

To reset the entire browser, check all options, then click Clear

reset edge 4

What if Microsoft Edge is Not Opening?

If you experience an issue where Microsoft Edge doesn’t open, try resetting the browser manually. This part is more geeky and advanced, but it will help solve the issue. Press Windows key + R and type: C:\Users\%username%\AppData\Local\Packages.

Open the folder labeled Microsoft.MicrosoftEdge_8wekyb3d8bbwe and delete all of its content.

If you experience problems removing the content in the folder, review our article for instructions how to take ownership of a folder, and try again.

reset edge 6

Next, click Start and type: powershell and right-click PowerShell and select Run as administrator.

 reset edge 5

Proceed to launch PowerShell with administrator privileges, then issue the following command. This command will reinstall Microsoft Edge:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

powershell 1

The resulting output will appear in the PowerShell window. Exit PowerShell, then try launching Edge again.

powershell 2

Microsoft is expected to introduce extensions to Edge in the Windows 10 Redstone (currently in preview for Insiders) update coming later this year. It will be good to know how to use these functions if you encounter corrupt extensions.


22 Comments

22 Comments

  1. Todd lemmiksoo  

    What to do when the message ” Performing the operation” does not appear?

    • It likely means the syntax was not entered properly. Make sure you enter the command as described, it is also case sensitive, so it must entered exactly as shown.

      Also remember to execute PowerShell with Administrator privileges.

      • Todd lemmiksoo  

        If the syntax was incorrect Powershell would have returned an error message.
        This what I get.
        Windows PowerShell
        Copyright (C) 2015 Microsoft Corporation. All rights reserved.

        PS C:\WINDOWS\system32> Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevel
        opmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
        PS C:\WINDOWS\system32>

  2. Med.GR  

    The Powershell method made it working again.
    Thank you!

  3. Trini  

    In Microsoft edge when I do a search and then click on an item in the search it opens on the same page as the search and not on a new page like e.g. in Chrome or Internet Explorer. I cannot figure out how to change this. The only way I can then get back to the search page is to use the back arrow which is a bit cumbersome. Does anyone know how to change the settings so a search item opens in a new tab?

  4. Chris McGhan  

    The thing is too that you, as you said, have to run this as an Administrator. If Edge craps out and you’re just a regular user, you will have to be added to the Administrators group before running the “Get-AppXPackage…” command as that user. It only resets in “your” user space and doesn’t touch other profiles.

  5. McPelser  

    Hi, I did all that but, after entering the syntax this is the message i get:

    Get-AppXPackage : Access is denied.
    Access is denied.
    At line:1 char:1
    + Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Ad …
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : NotSpecified: (:) [Get-AppxPackage], UnauthorizedAccessException
    + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.GetApp
    xPackageCommand

  6. john N  

    It is asking for Path:

  7. Roger Casemore  

    Hi

    I have the same problem since the latest Windows 10 update. Edge opens briefly with a blank page and then closes after 4 or 5 secnds.

    I tried your Powershell method several times. Each time carefully deleting all folders from the Edge folder and then using the Powershell, to cut and paste the code you suggested. This seems to have made no difference. I am still unable to open Edge. Internet Explorer and Chrome open without any difficulties!

    I’d really appreciate your advice

  8. Alf  

    I have same problem as Roger Casemore. If I can ever fix this, I will never update Windows again. Alf

  9. Roger Casemore  

    Alf

    You can’t ‘not update’. Windows 10 automatically installs monthly updates!

  10. Alf  

    Thank you. I did not know that. I seem to remember “install now?” and I was going to choose “Later” every time. I will check next time. Alf

  11. Roger Casemore  

    Even if you choose’later’, it will still get installed when your computer is not busy!!

  12. Roger  

    Just had the latest Update from Microsoft and the problem with Edge is now resolved.

  13. Robin  

    I have tried every known option I think BUT finally stumbled upon the cause.
    If you have Trusteer Rapport installed in Edge then uninstall it you will then
    find Edge will then work ok

    • Dave112LR  

      Robin, Thank you very much. Having tried all the Techie stuff on the community to no avail whatsoever, finally someone has identified the problem affecting both mine and my wife’s computer – Trusteer Rapport.

      A question though – can you reinstall Trusteer after getting Edge working or will it simply screw the thing up again? If so perhaps IBM will be working on an update that is compatable.
      Many Thanks

      • Robin  

        Hi Dave, Glad to hear i was able to help solve your problem.
        I have had weeks of it following just about every solution i could find on the internet and nothing made any difference and was going mad as i was just begining to like Edge.
        As far as your question about reinstaling Rapport no i haven’t done that but you could try and reinstall it, it will either work or it won’t and if not you can always uninstall rapport again.
        I have let IBM know about this problem so maybe they may issue a revised version.
        I assume microsoft doscovered something they didn’t like in Rapport and so stopped Edge running with it if so i would have thought they would have had the decency to say so.
        Anyway all weel that ends well.

    • Haydn  

      Thanks Robin,

      Tried everything too, then I followed your advise and disabled Trusteer Rapport and Microsoft Edge is now working. Thanks again. I’m sure this is the answer for many other people!!

  14. Mike S  

    I couldn’t open Edge and I followed the instructions and they worked perfectly.

    • Awesome Mike! Glad we were able to fix your issue. Welcome to gP.

  15. Theo Eisenring  

    Simply delete the file “Spartan.edb”and you have a factory reset of the Edge Browser..??

    %LocalAppData\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\DataStore\Data\nouser1\120712-0049\DBStore\Spartan.edb

  16. Excellent. There is Malware that reconfigures Edge to block access to the Windows File Select UI.
    – Windows Malware Removal Tools cannot fully clean it.
    – Kasperski Antivirus can stop the main infection but what is left is new Home Page for Edge that reinfects.
    – Clear the infection, Kill 200 Windows File Select UI and 500 backround Windows File Select UI and reboot.
    – Then, these instructions are perfect for killing the user settings that lead to re-infection

    Recovered a hopeless Edge altered configuraiton for a user (who was browsing without Admin credentials.)

    Thank you for the hand clean up instructions.

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