How to Recover or Reset a Lost Windows 10 User Account Password


If you forget your Windows password it might seem like the end of the world. But don’t worry because we have you covered. Here’s how to get it back.

Forgetting your password can be a nightmare for any Windows user. It can happen if you are setting up a new installation for the first time and you haphazardly created a password without thoughtfully thinking about what you were creating. It could even be a password for an account you do not use often. In this article, we discuss how you can get your password back or reset it on Windows 10 and earlier Windows Operating Systems.

Recover Lost Windows Password


The first place I would start before trying anything invasive is the hint feature. When you first created an account and password, you were also prompted to create a hint, which can jog your memory and help you remember it. If this does not work, then move on to the next step.

password hint

Log into another Administrator Account on the system and reset the account

If you have more than one account on the system (which hopefully you do,) log into the other account and reset the password for the user account that you forgot. Keep in mind this would require that you know the password or know someone with an account on the system with Administrator privileges.

  • Press Windows key + R
  • Type: control userpasswords2
  • Hit Enter key on your keyboard
  • Select the account, then click Reset password
  • Enter the new password and confirm it, then click OK

reset password

Reset your Microsoft Account

Resetting your password is ideal, but what if you don’t have another account set up with Administrator privileges on your PC? If you used a Microsoft Account, try this trick. You’ll need access to your Microsoft Account Settings. So the first thing you will need to do is go to

Then select I forgot my password, then click Next.

Recover PW 1

Type your email address, then enter the captcha code that appears.

Recover PW 2

Select the preferred method of delivering the code, then click Send Code.

Recover PW 3

Once the code arrives, enter it and click Next to recover your account.

Recover PW 4

What if the Above Options Aren’t Available?

Well, your next best option would be to perform a custom Windows install, create a new account and a password you can remember. Proceed to recover your personal files from the Windows.old folder and reinstall your applications and drivers. It’s a chore, but it’s the next best option. Here is how you do that:

  • Boot from your Windows setup media
  • Select your Language, Time, and Keyboard Method, then click Next
  • Click Install now
  • Wait while Setup starts
  • Accept the license terms and click Next
  • Click Custom
  • Select the Primary Partition, then click Next

You will receive the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you won’t be able to use your previous version of Windows. Click OK and wait while Windows installs.

Custom install

When setup is complete, you can browse the system’s root and recover your personal files from your Windows.old folder.

windows old

When preparing this article, I noticed older functions such as the Create password reset disk do not seem to work anymore in Windows 10 or Windows 8x. If you are running an older version of Windows, such as Windows 7, and you are not in this situation of needing to recover your password, now would be a good time to create one.

Ways to Prevent Losing Your Password

I should also mention that avoiding this situation is to create a passphrase you can remember for your Microsoft Account. After that’s set up, you can use a simple four-digit PIN instead of a password. For more on that, read one of the following articles:

Also, you can set Windows to log in automatically. For obvious security reasons, this isn’t recommended if you share your PC or are in a public place. But if you live alone and know your situation is secure, it’s also an option. For more about that, read one of the following guides.



  1. Lisa nash

    When I set up my new computer I noticed at the end it took the wrong email and I can’t log on because it’s not taking my pass word the email it has is lnash0303 (AT) yahoo and pass word should be Austin03 how can I log on or will I need to unhook everything idk

    • Mary

      that’s exactly wat’s happening with me now.
      how did u do with yours? is it ok now?
      i desperately need to know

  2. Lisa nash

    Help I need advise on what to do

  3. Brenda Bennett

    I can’t get back into my nextbook. It keeps saying my password is invalid.

  4. Aline

    Great article.Thanks

  5. june

    just downloaded windows 10, followed every intruction, user name and password. whennit booted up, it wont let me in, saying wrong password, since i cant open my computer, i went to my cell phone and went on to their web site., and was ask to chang my password, it is no avail and now, my computer is lock down and cannot use, help

  6. Kees Korndorffer

    What a windows 10 password nightmare…….

  7. Vivek Godara

    If I have more than one account what I will do.

  8. Rudy VAldez

    My computer is locked and I cannot enter the letters of my password. I hit the reset password and a window pops up and says I have to insert USB flash drive and try again. Is this legit?

  9. azam

    When I created account I noticed at the end that it took wrong email and I can’t log on because it is not taking my password. How can I log on.plz tell me

    • Steve Krause

      Comments on articles here at groovyPost are not the best place for Tech Support. Please use the groovyPost Free Windows 10 Help Forum at –



  10. Marsha

    windows 10 downloaded itself and now I’m locked out of all my needed documents. What can I do. It wont let me sign in.

  11. Kathleen Connelly

    I cannot reset my password. Please help me.

    • Steve Krause

      Comments on articles here at groovyPost are not the best place for Tech Support. Please use the groovyPost Free Windows 10 Help Forum at –



  12. Lucia

    UUkeys Windows Password is my favorite tool to reset windows password without data loss. You can do it with a USB drive.

  13. Ngurang tamang

    I HV lost my windows 10 laptop password how to reset now plzz help me

  14. Anthony

    Wow. I can’t believe what I’m seeing so many others with the same problem I have I bought a computer the lady gave me her password the password worked for a week and a half and all of a sudden it stop saying that I need to use the last password that I put in there I didn’t change the password neither did she help what are we all supposed to do

    • Steve Krause

      Comments on articles here at groovyPost are not the best place for Tech Support. Please use the groovyPost Free Windows 10 Help Forum at –



  15. Donna

    I’m locked out of my computer help

  16. Sheila matthews-Dunnell

    I can’t get into my page since I switched to window10 . it won’t take my password. HELP.

  17. Pamela Nunley

    I can’t login to my computer. I bought it used and I don’t have the previous owners password. How can I unlock the screen to set up my account?

    • Steve Krause

      Comments on articles here at groovyPost are not the best place for Tech Support. Please use the groovyPost Free Windows 10 Help Forum at –



    • Vanessa WH

      If it is a local account, you can draw supports from the pre-created password reset disk, other account with administrator privilege, etc. Besides, even we forget the login password, we can also create the password reset disk on another computer with the different methods for your Windows 10 computer. If it is a Microsoft account, you can reset the password for target Microsoft account in the official site of Microsoft. Here can find the steps of the methods I have mentioned above. And each of them has helped me to remove my forgotten Windows login password without damaging data inside the account. No need to provide any possible password combinations.


    i have 2 computers both on the same wifi. I have been using both as is, now one keep asking for last psw and I am trying to use it. It come back saying I should go toAdmininistrator account. I can’t get into computer at all, can you help thank

  19. Carl

    sorry but i have none of the said options open to me i have even tried to reinstall os and nope . The system is running hard drive is fine as it is recognized on my network just not letting me log into the damn computer

  20. chris

    why cant windows just tell me what my password for particular computer is?
    windows password works for everything else.
    computer crashes and password doesn’t work
    why have a password

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