If you have run into a situation where videos are not playing in Chrome, here are a couple of things you can do to fix the problem.
Google Chrome is arguably the best web browser available right now. It’s certainly the most popular among mobile and desktop users according to statistics from NetMarketShare. However, even the best and most popular software can have hiccups. I recently ran into an issue where embedded videos on websites weren’t working at all. If you have run into a similar situation where videos are not playing, here’s a couple of things you can do to fix the problem.
Fix Videos in Website Not Playing in Chrome
The other day I was tinkering with various settings in the Chrome browser. I didn’t have a reason to start turning things on and off other than I was bored and curious. It was late at night and I didn’t remember which settings I messed with. Well, the next day I realized that embedded videos were not playing in Chrome.
Typically, videos on a website, including ours, are embedded from a streaming service like YouTube or Vimeo. Well, when I would come across one, usually the video box was completely blank.
Or, sometimes (like this example from the Android Oreo site) the video displayed the featured thumbnail. But after pressing play, I would be staring at just a blank black box. Audio and video playback controls were not accessible either.
To fix the problem, the first thing to try is disabling hardware acceleration in Chrome’s Advanced Settings. You can get to Settings from the options menu or just type: chrome://settings in the address bar and hit Enter.
Next, scroll down near the bottom and under the System section, turn off “Use hardware acceleration when available” and relaunch Chrome. Head to a site where a video was giving you a problem to see if it works.
If that doesn’t work, the next thing to do is delete some browsing history. In Settings, scroll down and select “Clear browsing data” under the Privacy and Security section.
Select Browsing history, Download history, Cached images and files, and Cookies and other site data. Choose how far back you want to go — pick a time when you first noticed the problem.
Whether you use one of the options above or have to use both, you should be able to play videos again in Chrome.
Keep in mind that clearing your cookies will sign you out of most websites that require you to log in. That can be a pain if you don’t have Chrome set to remember your passwords or using a third-party password manager such as LastPass or 1Password.
That’s why I suggest turning off Hardware Acceleration first. Hardware Acceleration is designed to give your CPU a break and hand off graphically intensive tasks associated with displaying pictures, text, and videos to your GPU. In general, this should result in pages loading faster but it can also cause quirky problems from time to time. If that fixes your problem you can go in and turn it back on.
What works for you when videos don’t work correctly while using Chrome? Leave a comment below and let us know these suggestions work for you. If you found other options that work, let us know that too!