Have you ever bought something on Amazon only to see the price drop shortly after your purchase? This has happened to just about everyone I’ve talked to who buys on Amazon. So many in fact, that Amazon had to change its policy regarding price changes from 30 days down to 7 days. So right now if the price changes, you can only get the refund if it’s within one week of your purchase date. Here’s how to do it:
Get Price-Change Refunds on Amazon
From the Amazon Help page, click the “Contact Us” button on the right side of the page. If you’re logged in to your Amazon account, you may be able to automatically add the order by selecting it. For the issue select “Returns and refunds” then “Other return or refund issue.” Type “price change” into the summary and then select how you would like to contact Amazon. You can call Amazon or start an instant chat, but a simple e-mail will usually work just as well.
If you go the email route just add a polite message with a request (not a demand) for the price change.
Now just wait and see what Amazon says. Chances are you’ll receive the price difference without any hassle. But if you do run encounter a snappy customer service agent that refuses to refund, try again using the phone and request Amazon account credit instead. Always try to be polite, and if the rep on the phone gives you a hassle, escalate the call by requesting to talk with the rep’s supervisor.
If you’ve had a positive (or negative) experience with Amazon and price changes, drop a comment below and let us know how it went. I’m sure the groovy community would love to hear about it!