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How to Add Additional Mailbox to Outlook 2016

We looked at how to add a mailbox in previous versions of Outlook, be sure to check out our articles for Outlook 2010 and Outlook 2013 if you are running those versions. In this article we check out how you can setup additional mailboxes in the latest version Outlook 2016. It’s pretty easy.

Add Another Mailbox Outlook 2016

Step 1 – To add an additional mailbox, launch Microsoft Outlook 2016 then click the File tab > click Info tab > Account Settings.

Setup 1

Step 2 – Account settings, select your current Mailbox and click Change.

 Setup 2

Step 3 – On the next screen select More Settings.

 Setup 3

Step 4 – Select the Advanced tab and click the Add button.

Setup 4

Step 5 – Type in a name of the mailbox then click OK.

 Setup 5

Step 6 – Once the name of your mailbox has been created, click OK.

 Setup 6

Step 7 – Finish out the wizard by clicking Next, and then Finish on the Change Account screen.


Step 8 – Close out of the Account Settings screen, and then select your new mailbox in the mail pane to populate it with your messages.

Outlook mailbox


If you are unable to add a mail box, there could be a number of reasons:

  • The administrator might not have permitted access. If so, contact them for further instructions and assistance.
  • Entered an incorrect name for the mailbox; again, contact your administrator.
  • Password has expired. If you have access to Outlook Web Access, try signing in and update your password then try signing in again.
  • If you are an Office 365 user, make sure a license has been assigned to your account in order to access the mail server.
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One Response to How to Add Additional Mailbox to Outlook 2016

  1. Rich October 13, 2016 at 10:24 pm #

    Can you powershell this?

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