Android has a groovy feature to remind users when a new voicemail arrives, but it isn’t without its quirks. Sometimes the notification shows up even when there are no voicemails. Sometimes it shows up just because a voicemail wasn’t marked as read by the service provider. On some Android smartphones you can dismiss the icon, only to hear the clarion alert that a voicemail is waiting for you the next time the phone is restarted/shut down. If you’re sick of this notification, this is a quick trick to get rid of it.
The first step is to open the Settings app. This can be done from the pull-down notification bar on some phones however the “tried and true” method that works on every android device is to launch Settings from the App Drawer.
Once the Settings app is open, scroll down and select Apps.
If the tab at the top of the Apps screen isn’t already on “All apps” the first step is to switch it over to that. The All Apps tab, just like the name entails, will show you a list of every app on the phone/tablet.
Scroll down and tap on the Phone app.
In the Phone App info page tap on the Storage menu.
Now under storage, tap on the box titled “CLEAR DATA.”
A small prompt will appear asking if you are sure. Tap OK to confirm.
Done! The annoying voicemail notification should now be gone. If it isn’t, you should now at least be able to swipe it to the side and dismiss it from your notification tray if you weren’t before.
4 Comments
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Dennis Jones
Is there a similar fix to get rid of the annoying notices for “visual voice mail” ? I don’t want to set this up, nor even have it at all. I have a Moto X phone with Verizon as my provider.
Mark
Thanks much!! It worked for ZTE
Mr. Fuddled
I use Google Voice as my voicemail and had the same issue. Clearing the phone cache did make the notification go away…until I turned my phone on again. That is not a solution, only a bandaid fix. However, I may have accidently found a solution, at least on my phone (Samsung S5). I went to Settings-Call-Voicemail and removed the voicemail number from the phone. I then added a contact for my voicemail number. So far, no false notifications and voicemail works well. I have Google Voicemail set to send me a transcribed message.
Edward Reid
I have the same problem as Mr. Fuddled — using Google Voice for vm and notifications won’t go away. However, I’m using Android 8.1 on a Samsung J327 and therei s no Settings-Call.