How-To

Remove the Annoying Voicemail Notification on Android

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Does your phone keep saying you have a new voicemail even after you dismiss it? This quick fix resolves the issue.

Android has a feature to remind users when a new voicemail arrives, but it isn’t without its quirks. Sometimes the notification shows up even when there are no voicemails. Sometimes it shows up just because a voicemail wasn’t marked as read by the service provider. On some Android smartphones, you can dismiss the icon, only to hear the clarion alert that a voicemail is waiting for you the next time the phone is restarted/shut down. If you’re sick of this notification, this is a quick trick to get rid of it.

Note: This article was written using a Nexus phone with stock Android installed. Some models may have slightly different instructions. A slight side effect of these instructions may involve a few Google preference boxes appearing, but it does not appear to delete call history if you were worried about that.

Remove Voicemail Notification on Android

The first step is to open the Settings app. This can be done from the pull-down notification bar on some phones; however, the “tried and true” method that works on every android device is to launch Settings from the App Drawer.
Once the Settings app is open, scroll down and select Apps.

 

If the tab at the top of the Apps screen isn’t already on “All apps,” the first step is to switch it over to that. The All Apps tab, just like the name entails, will show you a list of every app on the phone/tablet.

Scroll down and tap on the Phone app.

On the Phone App info page, tap on the Storage menu.

Now under storage, tap on the box titled “CLEAR DATA.”

A small prompt will appear asking if you are sure. Tap OK to confirm.

Done! Goodby voicemail. If it isn’t, you should now at least be able to swipe it to the side and dismiss it from your notification tray if you weren’t before.

36 Comments

36 Comments

  1. Dennis Jones

    Is there a similar fix to get rid of the annoying notices for “visual voice mail” ? I don’t want to set this up, nor even have it at all. I have a Moto X phone with Verizon as my provider.

  2. Mark

    Thanks much!! It worked for ZTE

    • vernon Nevoraski

      didn’t work on my ZTE

      • Danielle

        Does doing so erase your recent call log as well?

      • ß

        Will it wipe out all contacts?

  3. Mr. Fuddled

    I use Google Voice as my voicemail and had the same issue. Clearing the phone cache did make the notification go away…until I turned my phone on again. That is not a solution, only a bandaid fix. However, I may have accidently found a solution, at least on my phone (Samsung S5). I went to Settings-Call-Voicemail and removed the voicemail number from the phone. I then added a contact for my voicemail number. So far, no false notifications and voicemail works well. I have Google Voicemail set to send me a transcribed message.

    • Edward Reid

      I have the same problem as Mr. Fuddled — using Google Voice for vm and notifications won’t go away. However, I’m using Android 8.1 on a Samsung J327 and therei s no Settings-Call.

      • Andrew Hinds

        I have the same problem, just started to happen. I have a LG Stylo 4 from Metro by T-Mobile and I don’t have a call or phone app to clear the cache or data from.

        • Max

          I found it on my LG under settings/apps and then tap the three dots and choose ‘show system’ and then ‘call services’

          • tony

            this worked for me. lg x power 2

    • oah

      I have had a problem with “silent” phone calls, they will go to voice mail to make a sales pitch without showing up as a missed call and there is never a phone number associated with these. I have been getting 5 to 6 every morning and night. I had TMoble block my voicemail but still see the notifications in the list.
      I have the Samsung N8. So far nothing has worked.

  4. Madison

    So i went to settings and went on apps but i could not find phone which i found really odd because i have the app on phone on the home screen. (I have an LG phoenix 3

    • ElizabethSchuylerHamilton

      Yeah, same for me.

  5. J

    This can be turned off by going to Settings then Apps then show system apps. Look for Call Settings. You can clear the cache and data to remove the voicemail error or force quit.

    • Bassthang

      This is the best tip so far. However nothing works on my Honor 9 Lite running 8.0.0. The messages come back again after a few minutes or on next restart.

    • RCRFish

      Worked on my samsung galaxy 7 edge

      • mike rafone

        im looking for a way to stop the notification from appearing in the first place, while possibly still allowing the missed call notification to happen.

        im not into checking voicemail. if i see i missed a call from someone possibly important, ill call them back.

        who wants to have to do this to remove the vm notification everytime it pops up?

        not me.

  6. Sammy

    Nope, Samsung Galaxy S10, had a voicemail notification on for over a week & it won’t go.

    • santiago

      I am having the same problem.

    • BlissfullyD1strbd1

      Same here. I have done everything that I have found on the net short of going back to factory settings and nothing works. Now, even when I get a voicemail, I don’t get a notification that I have one. It’s so dang annoying.

  7. Torgrim

    It was under “Call Services” in my Android version, not “Phone”. Go to Settings, Apps & notification, Apps info, select the three dots (upper right corner), select Show system, scroll down to Call services, select Storage, then hit Clear data. My VM icon went away immediately.

    • Theresa

      Will it delete my contacts?

  8. Ronald

    Yes. until the next voicemail message pops up… This is just a temporarory hider, not a fix.

  9. Johnny Skids

    I found an easy fix. I just restarted my Moto G and, presto, the annoying problem disappeared.

  10. Jesse Morales

    This doesn’t work

    • Karla

      What I did is instead of pressing clear data, I pressed force stop and it disappeared and nothing bad has happened since then :)

  11. James Mooney

    Doesn’t delete all data erase your contacts?

  12. K23

    Try this:Go to contacts and search for “Voicemail” then edit the number so it has your current number instead of the one it always shows on the notification!Hope this helps!!

  13. Frost Nightwalker

    Won’t this get rid of your contacts?

  14. Rachel Walker

    Thank you so very much. I was about to lose it! (Pulling my hair out) There is no telling what I’ve done to mess up my phone before getting to this point. I sure miss the days of simplicity with cell phones, along with raised buttons to make texting faster and easier for us geesers. Thank you once again!
    Sincerely,
    R.W. from Mississippi

  15. rickyno

    On a Samsung S8+ with Android 9 and One UI 1.0, make sure you have no actual new voicemail, then the proper fix is not to clear the cache of the “Phone” app but the cache of the “Notification” app. Reboot is not even required afterwards.

    You’re welcome.

  16. Adam

    Samsung S10+ with Virgin. What removed the notification for me after trying everything, was logging into my Virgin account online (you can probably call them too by dialing 789) and disabling Voicemail from there. Once disabled, I clicked the notification which dialed voicemail for me and then it disapeared as soon as I got through to the robot lady. Then I enabled voicemail again on the website. Pain in the ass!

    • Giusy

      It worked! I went mental for weeks to try and remove that notification. Thank you ;)

  17. Bob Dobbs

    Permanent fix for all Android versions: activate ‘System UI Tuner’ which you can search the version of Android and what to do to activate it (hidden menu). Go into Settings->System UI Tuner->Power Notification Controls and toggle it on. Note the various settings from 0 to 5. Go into Apps, show all system apps, find Phone Services and now there’s an option for you to set notifications from 0 to 5 and deny it being on the top system tray/system bar.

  18. Jonas Smithson

    On my el crappo LG phone (which doesn’t even show a “Phone” app at all), some of the tips here, plus a little experimentation, helped me purge that damned icon. Thank you.

    This is a reminder of why I mostly use my iPhone. Android has some advantages, but its overwhelming problem is that with all the gazillion different versions of Android out there, it’s very hard to get useful advice online because there are really no standards. The iPhone versions change, but the variation is minor by comparison, so it’s much easier to get valid tips online.

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