How-To

Google Apps – How To Disable or Suspend a User Account

Google Apps lets you easily delete user accounts. This permanently deletes all Email, Contacts, Documents and Calendar items. This isn’t good if their manager needs to access the information for historical or legal reasons later.

The Google Apps user administration tool solves the problem by allowing you to suspend an account vs. deleting it. Once suspended, the account can no longer log into new email or calendar invites. It will all be blocked. Here’s how to suspend an account in Google Apps.

Log in to the Google Apps Administration Dashboard and click the Organization & Users tab.

google apps organization and users

Click the user you wish to suspend.

google apps click the user

Click Suspend user button on the top right of screen.

 

google apps click suspend user

Click OK to confirm the warning regarding the request to suspend the account.

google apps click suspend user confirmation

Now when you look at your account list, each account you’ve Suspended or Disabled will have a status of Suspended.

google apps suspended status

5 Comments

5 Comments

  1. SueJ

    February 14, 2012 at 7:46 am

    Sometimes I think groovypost can read my mind ;) Just the post I was looking for – Thank you.

    • Steve Krause

      February 21, 2012 at 7:03 pm

      Obviously I knew that. And yes, go for the Pizza tonight. The fish looks….. compromised.

  2. Mike

    March 1, 2012 at 4:38 pm

    Can this be done as a bulk operation? If so, how?

  3. Wahyou Delarocha

    August 14, 2014 at 6:20 am

    Hi steve, what happens if the administrator remove google email user. Do not automatically pay again, or have to report to google for not paying this account.

    Thanks

    • Steve Krause

      August 14, 2014 at 8:36 am

      It’s my understanding that if you pay monthly or yearly, it’s paid in advance. So no refund if you remove ppl however you will have a buffer to add a new person. Then at renewal, you will renew only those on the system.

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