Top Nav

eBay Asking Users to Change Password, Here’s How

eBay is the latest online giant to fall prey to a security breach and is asking its users to change their passwords on the site as a security measure. If you’re new to eBay or have never changed your password before, here’s a step-by-step tutorial on how to do it.

eBay Servers Breached

According to a press release from the company, a cyberattack has compromised a database which contained encrypted password and non-financial data. It’s important to know that there is no evidence of the breach affecting PayPal users, as PayPal data is stored somewhere else that’s more secure. So you can rest assured on that front.

The attackers have gained access to the database using a few employee log-in credentials, which permitted the unauthorized access.

The company also says that it would notify users to change their password and, if the passwords have been used on other sites, to change those passwords, too.

You can read more about the breach in this article that we wrote yesterday.

How To Change Your eBay Password

Changing your eBay password is quite simple. Start by logging in to your eBay account with your current username and password.

eBay change password login

Next, on the top left side of the screen, click the arrow next to your name and from the dropdown menu click Account settings.

eBay change password account settings

On the next screen go to Personal Information.

eBay change password account settings personal info

Now click Edit on the Password line. Then you will be required to sign in again before you can make changes.

eBay change password account settings personal info password

Type in your current password again and then a new one twice to confirm it. Click Submit and you’re all done! Your password is now changed and you’re much safer as a result.

eBay change password account settings personal info password 2

More Reading:


2 Responses to eBay Asking Users to Change Password, Here’s How

  1. Jerry Barbur May 26, 2014 at 7:08 am #

    The only issue with changing your password is to see who gets notified.
    As in my case both the email and text number were not mine.
    So in that case I had to go to eBay and have them close my account.
    I opened a new one.

    • Steve Krause May 26, 2014 at 7:22 am #

      Wow… both your email and phone # had been changed. Yeah, at this point better to just open a new account…..

Leave a Reply


Free Learning


Don't miss a single tip, how to or tech news update. Subscribe to my free newsletter and receive updates, right to your inbox.

You have Successfully Subscribed!