If the volume on a Roku remote stops working, it’s a problem. If there’s an issue with Roku remote volume not working, try these easy fixes.
What happens when the volume on your Roku remote stops working?
Unless you want to be stuck in (near) silence, you’ll need to investigate the issue. Usually, when the volume and other buttons stop working, you can replace the batteries and be good to go.
That might not always fix the problem, however. If that’s the case, other troubleshooting steps must be taken.
If your Roku remote volume isn’t working, try these steps to fix the problem.
1. Change the Batteries in Roku Remote
We mentioned changing batteries at the outset, but it’s an essential first step if your Roku remote volume isn’t working.
Make sure you have a fresh set of AA batteries—swap them out in the remote and see if the volume rocker starts working.
If the volume still isn’t working, but other buttons are, continue with the following troubleshooting steps.
2. Clean Your Volume Buttons
The volume buttons could be dirty if you’ve had the remote for several years. Check the volume and other buttons on your Roku remote to make sure they’re free of dirt or grime that’s stopping them from working.
Use a mild cleaner such as wet wipes to clean the remote and buttons. You might also need a paperclip to get the residue out of the small spaces between buttons.
Once you clean up the remote, verify the buttons aren’t stuck and see if the volume starts working.
3. Re-Pair Your Roku Controller
A remote that disconnects from your Roku device won’t be able to control the volume. However, if you re-pair the remote, it can fix the issue.
Note: If none of the buttons on your remote are working, you can use the Roku mobile app to navigate the menu to re-pair the physical remote.
To pair your remote with your Roku device:
- Hit the Home button on the remote and go to Settings > Remotes & devices.
- Continue through the menu by heading to Remotes > Set up a new device.
- Select Remote and select Continue.
- The pairing screen will appear, remove the battery cover and press the pairing button for five seconds.
- Once the pairing is complete, you can check the remote buttons to see if they work. The volume rocker should now work.
4. Check for a Muted TV
If you accidentally mute your TV, it can cause the volume controls on the Roku remote to stop working.
To check if this is the case, grab your TV remote and hit the Mute button to verify the television isn’t muted. The Roku remote should start working if you take your TV off mute.
5. Disable Private Listening on Roku Mobile App
If you use the Roku mobile app, it might be set to Private Listening mode. If that’s enabled, it will cause the Roku remote volume to stop working.
To disable Private Listening on the Roku app:
- Launch the Roku app on your iPhone or Android device and select Devices.
- Wait for your device to connect if it isn’t already.
- Tap the Remote icon under the Roku device you’re using.
- Tap the Headphones button to enable or disable the Private Listening feature. If the icon has a green light, it’s enabled. Ensure nothing is displaying on-screen other than the headphones.
6. Reset Your Roku Device
Another thing you can try is resetting the Roku device.
To reset your Roku, unplug it from its power source for 10-15 seconds and plug it back in. Wait while the Roku device restarts.
After that, the remote should work, and you’ll be able to control the volume with the remote.
Controlling Volume on Roku
Typically, one of the options above will fix the problem if your Roku remote volume isn’t working. Most of the time, a quick battery swap will get it working, but it isn’t guaranteed. If it doesn’t, check for dirty buttons and re-pair the remote if you need to. Of course, the fix could be as simple as unmuting your TV.