How To Create a Secure Roku Channel Store PIN

Protect your Roku Account from unauthorized purchases by enabling a Channel Store PIN.

The Roku doesn’t offer a Parental Controls feature like the Apple TV or Xbox 360, but there are some safeguards you can implement. One of which is adding a Channel Store PIN. Unless you have the correct PIN number, channels cannot be added — either free or paid.

Create Roku Channel Store PIN

To set it up, log in to your Roku account online. Then click Update next to Channel Store PIN.

Update Channel Store PIN

Now select how you want to use your four-digit PIN. Either require it for making purchases or for adding channels – including free ones.

PIN Preferences

Now when you or anyone else goes into the Channel Store, the PIN you created will be required.

Roku PIN Required

Note that the PIN only applies when adding channels from the device itself. If you want to add channels, including Hidden Channels from the website, a PIN is not required.



  1. bernard

    December 14, 2015 at 6:43 pm

    the my roku link results in a blank page.

    how does one find their password?


  2. Pawta

    February 20, 2016 at 3:39 pm

    I want a roku pin

  3. Alicia Scott

    April 7, 2016 at 4:59 am

    I just bought a Roku from a pawnshop. It already has someone else’s pen. How do I put my own pen in? Please help.

    • nakosha Snowden

      September 15, 2017 at 11:56 am

      I’m trying to figure out the same thing


    April 8, 2016 at 2:22 pm

    I have lost my roku pin number and need to find out what it is or set up a new one. Please advise how to obtain my old one.

    • carol merwin

      July 3, 2016 at 9:41 am

      I too am having problems with Pin can’t find the original and can’t seem to change it..

  5. Samuel Boodle

    April 30, 2016 at 12:07 am

    I have lost my pin number and need to set a new pin

    • Inez carson

      March 26, 2018 at 3:23 pm

      I lost my pin

  6. carol merwin

    July 3, 2016 at 9:58 am

    I have lost mine as well did you ever get any info this ?

  7. Lanegrita

    July 26, 2016 at 2:44 pm

    Actually open the app on your phone set up acct and click forgot password .. Email will be sent and once logged in you should be able to change your PIN or set it up not to ask for one ..

  8. Ann Oneal

    October 21, 2016 at 6:55 pm

    I just bought a Roku from a pawnshop. It already has someone else’s pen. How do I put my own pen in? Please help

    • Steve Krause

      October 21, 2016 at 7:16 pm

      Create a new Roku account online. If you’re not able to reset it when activating the device, you will need to contact customer service.

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