How to Reset Windows 10 Account Password from Login Screen


Uh oh, you forgot the PC’s password. No worries. Microsoft makes it simple to reset your Microsoft account with Windows 10 Fall Creators Update.

Have you been in a situation where you lost or forgotten your password to your Windows 10 machine? No worries, we’ve all been there at some point, or another and Microsoft is making it easier to reset your code with Windows 10 Fall Creators Update (version 1709). Now, from the lock screen, you have the option to reset your Microsoft account password.

Note: This only works if you are using a Microsoft account. If you’re using a local account, you won’t see this as an option. If you’re using an earlier version of Windows 10 or a local account, check out our article on how to recover or reset a lost Windows 10 account password.

Reset Your Windows 10 Account Password

From the Log-in screen, click the “I forgot my password” link under the password field.

1 Forgot Password Link

The email address for your Microsoft account will be in the account field. If you have multiple Microsoft accounts, make sure you have the correct one typed in. And then verify the Captcha code to verify you’re not a robot.

2 email captcha

Then you will need to select the recovery address from the drop-down list and complete the hidden part of your email shown on the screen. If you don’t have a recovery email set up, then you’ll be pointed to a Microsoft page to recover your account.

3 recovery email

Then from your phone or another computer, check that recovery email you chose and find the account code, then type it into the field to verify your identity.

4 Verify Code

After that, you’ll be walked through a few more steps. Type in a new password that you’d like to use and click Next to continue. You will get a message letting you know the password change was successful and be brought back to the login screen. Type in the new password you just created to get into your machine.

This subtle but helpful new experience makes it easier to initiate the password reset process. Keep in mind that this changes your Microsoft account password everywhere. So, the next time you log into Bing,, or other Microsoft services, you will need to use the new password.

Have you ever forgotten your password to your PC on past versions of Windows? Let us know your story of how long it took you to get back in finally.



  1. George

    I actually like this method. I know a couple of people who had forgotten their pass on older versions of Windows and had to use some kind of software to erase it. I personally am not fond of such programs because they can be abused to “hack” a computer.

  2. Mary Kuhn

    my computer is in safe mode because I was about to run a malware program. The log in does not give me the option of “forgot my password” or “log in options.” It only tells me “your password is incorrect, try again.” Can anyone help?

  3. Fairbridge Jacobs

    I am stuck at the lock in screen . The correct password enter give me a wrong password message . I cannot change it it does not give me that option. Please help

  4. Kenneth Meyerson

    I’m being told to go to to fix the problem. I have no idea what to do once I get there. I reset my Windowns password, it was accepted but when I try to log in, I’m told I can’t log in now.

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