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How To Reset the Samsung Chromebook to Factory Default Settings

Recently my friend, colleague, and owner of groovyPost, Steve Krause — aka Mr. Groove, sent me his Samsung Chromebook so I can start using it and write up tips and tricks. He had already set it up with his Google profile and I wanted to get rid of it and reset it to factory defaults.

While you can create separate accounts, and all Steve had to do is log out, his name and picture always showed up on the login screen.

Chromebook Login Screen

This applies to the budget $249 Samsung Chromebook Series 303 (XE303C12-A01US). For an awesome comparison of the different models of Chromebooks out there, check out this comparison article.

Samsung calls the factory reset a “Powerwash” of the device. When you do this, it will erase all data and settings, so make sure you back up important things you need if they’re not on Google servers already.

Factory Reset Chromebook Method 1

  1. Hold down the power button until the Chromebook completely powers off.
  2. Hit the power button to boot it up – don’t log in.
  3. At the login screen press Ctrl+Shift+Alt+R
  4. You’ll see the following screen – select Reset.

Factory Reset Message

The Chromebook will reboot and display a screen letting you know the “Power Wash” is in progress.

Factory Reset Chromebook Method 2

First log in to your Chromebook and click the Setting button and click Settings from the menu.


Then scroll down and click Show Advanced Settings. Continue to scroll down to the very bottom and click the Powerwash button.


Verify you want to do the factory reset by clicking the Restart button. Then follow the onscreen instructions to connect to a WiFi network and set up your Google account.


Whether you’re selling your Chromebook and want to get rid of your profile and data first, or are having technical issues with it, doing a factory reset is the way to go.

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4 Responses to How To Reset the Samsung Chromebook to Factory Default Settings

  1. jean Robert April 30, 2014 at 9:07 pm #

    thanks a lot for y”all help that,it helps me to reset my chromebook because l fegot my chromebook new again.

  2. Rafa December 2, 2015 at 5:48 pm #

    Nice post, easy and clear

  3. Claudia March 11, 2016 at 6:14 pm #

    Would one of these methods be able to take the device out of store demo mode?

  4. Noel Vaughn February 25, 2017 at 8:26 am #

    When I follow the Alt, Control, etc. process I don’t receive a reset option. All I receive is a power wash and the Samsung chrome book is still managed by previous owner. I am trying to reset it to me. Cannot reach developer settings. Any ideas?
    Thank You Noel Vaughn

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