How-To

How to Fix Gmail Not Letting You Attach Files

how to fix gmail not letting me attach files featured image

Having issues with your email attachements? If you’re having problems with Gmail not letting you attach files, follow this guide.

Remember Hotmail? At one time, it felt like everyone on the planet had a Hotmail address. Gmail then changed the landscape. Today you’ll find a huge number of people with Gmail addresses. Hotmail? Not so much. You probably deleted your Hotmail account a long time ago.

Gmail is far from perfect, however. When things go wrong, it can soon become frustrating. For example, you might be having difficulties when trying to attach files to your Gmail messages.

If this is happening to you, then here’s how to fix Gmail not letting you attach files.

Check the Attachment Size

One of the most common reasons that Gmail won’t let you attach files to your email is that they’re too large. Gmail isn’t intended for sharing large files, and there is a maximum limit of 25 MB for attachments.

If you try to attach a file that is larger than 25 MB, the file won’t be attached to your email. Instead, the file will be uploaded to Google Drive, and a link to download the file will be added to your email.

If you want to send an attachment within the email itself, you’ll need to make sure that the attachment is less than 25 MB. If you have multiple files, you can try sending them in multiple emails, or see if compressing the files into a .zip or .rar file makes the attachment small enough for you to send.

Try a Different Browser
firefox browser

If Gmail isn’t letting you attach files even if they’re below 25 MB, then the issue may be with your browser rather than with Gmail. Your browser may not be allowing Gmail to attach the files, and using a different browser may solve the issue.

Try signing in to Gmail in a different browser and seeing if you’re still having problems attaching files. If everything works as expected on a different browser, then the issue is definitely with the browser you were using initially.

Use the Gmail App
gmail app

Another way to determine that the problem is with your browser rather than with Gmail itself is to use the Gmail app on your phone.

If you’re able to attach files without issue on the Gmail app on your phone, then it’s likely that the problem is something to do with your browser.

You can continue to use the Gmail app to attach files, but if you want to get to the cause of the problem, some of the suggestions below may help.

Update Your Browser

If you find that attaching files in Gmail works in one browser but not another, then it may be that the browser that is causing the difficulties is out of date.

Updating your browser may fix the issue. The steps you’ll need to follow will be different depending on whether you’re trying to update Chrome, update Microsoft Edge, update Firefox, or update Safari.

A quick web search should provide details on how to update your browser of choice.

Try Private Browsing
chrome incognito mode

The cause of your issues may not be the browser itself, but one of the extensions that you’re running.

You could try disabling the extensions one at a time, but this can be a time-consuming process if you have a lot of extensions. There’s no guarantee that the extensions are the cause of your Gmail issues.

Try opening Gmail in a private browsing session, such as incognito mode on Chrome. By default, this will disable any extensions. If Gmail will let you attach files in private browsing mode, then you know that one of the extensions is the problem. You can then work through them one at a time to find the culprit.

Disable all of your extensions except one and try attaching a file to your Gmail. If it works, disable that extension and enable another. Keep going until you have a problem with attaching the file—the currently enabled extension is the cause of your issues. You can disable it or delete it completely.

Clear Your Cache

A common fix for browser problems is to clear the cache. The cache is a local store of information on your computer that your browser uses to make things run more quickly. Instead of having to download everything over the internet, your browser can make use of the local files instead.

Sometimes, however, these files can get corrupted and cause problems. Clearing your cache may get things working properly again.

You should note that clearing your cache may remove settings from sites. For example, you may need to sign back into sites that you were previously already signed in to.

To clear the cache on Chrome:

  1. Click the three dots icon in the top right-hand corner.
    chrome three dots
  2. Select More Tools.
    chrome more tools
  3. Click Clear Browsing Data.
    chrome clear browsing data
  4. To delete your entire cache, select All Time from the Time Range drop-down.
    chrome clear all time
  5. Ensure that both Cookies and Other Site Data and Cached Images and Files are selected and click Clear Data.
    chrome select cookies and cache
  6. Try attaching a file in Gmail again and see if the problem is solved.

Check Your Android Storage Permissions

On Android, Gmail may not be attaching files because it doesn’t have permission to access those files.

By ensuring that Gmail has the permissions it needs, you may be able to get file attachments working again in the Gmail app.

To grant Gmail storage permissions on Android:

  1. Open Settings.
  2. Select Apps.
    android apps settings
  3. Tap All Apps.
    android all apps
  4. Scroll down and select Gmail.
    android gmail app
  5. Tap Permissions.
    android gmail permissions
  6. If Files and Media is showing under Allowed you don’t need to make any more changes.
    android gmail files and media settings
  7. If it’s shown under Not Allowed tap Files and Media.
    android files and media
  8. Select Allow Access to Media Only.
    android allow access to media only
  9. Try attaching files in Gmail again.

Get Gmail Working Again

Knowing how to fix Gmail not letting me attach files ensures that you can send documents and other content via email without issues. Hopefully one of the suggestions above has helped. If you find any other useful fixes, please let us know in the comments below.

When you’re having other issues with Gmail, there are some other fixes you can try. You can learn what to do is Gmail isn’t sending notifications, or if Gmail isn’t working correctly on your iPhone. And there are some things you can try if you find that you’re having problems with text overwriting in Gmail.

4 Comments

4 Comments

  1. Jocelyn etang

    October 25, 2023 at 1:42 pm

    mygmail doesn’t send attachment in my phone what happened what should I do?

    • Jeff Butts

      October 26, 2023 at 8:54 am

      Hi Jocelyn, and thanks for reading. We need a bit more information before we can be of much help. What type of phone (Android, iPhone?) and what app are you using? If you have an Android phone, have you gone through the steps outlined to make sure Gmail has permission to access your file storage?

  2. Kelsey

    December 8, 2023 at 3:10 am

    Hi I’ve already given all the permissions required but it still won’t send, it says there is no connection when I clearly have good internet connection, I also can’t add attachments to my Google photos how to fix

  3. Kanika Mehra

    June 4, 2024 at 7:58 pm

    Same issue I am also facing please help.
    Done the steps mentioned above .

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