Outlook 2010: How to Display the Item Count in IMAP Folders

I finally solved a problem with IMAP folders not displaying the item count in each folder in Outlook 2010.

I finally solved a problem with IMAP folders not displaying the item count in each folder in Outlook 2010. Here’s how to fix the problem if you have it too.

For example, I recently added a Gmail account to my outlook using IMAP. It’s the default when pulling emails using POP3 with Outlook. Yet, it doesn’t default with IMAP.

Display the Item Count in IMAP Folders

Here’s how to fix it. In Outlook, click on the inbox of your IMAP account. Notice at low left the below clip says Filter applied — this is what we’re going to fix.

Inbox Folder Selected

Next, go to the top ribbon. Click View.

Outlook 2010 Ribbon

From here, go to the far left and click the Change View dropdown button. Then click the option called IMAP Messages.

Change View

The following dropdown menu will disappear, Outlook thinks you’re done, but you’re not. Click Change View again and click Apply Current View to Other Mail Folders.
Apply Current View

This brings up the Apply View window. Check the IMAP account where you want to apply the fix. Also, check the box next to Apply view to subfolders at the bottom of the window. Click OK.

Apply View to Folders

Now click any of the folders within that IMAP account, and you’ll see the item count shows up at the bottom —  instead of the useless — at least to me — Filter Applied message you’d get before.

Number of items in this folder

From all the reader emails I receive, I know many of you have the same problem, and now you know how to fix it.

We’ve been collecting  Outlook tips here on groovyPost — and upgrading the list regularly. Bookmark that page check it often. Email Steve@groovyPost or me if you have great tips, tricks, or even Outlook workarounds. We’d love to engage.



  1. Thomas Raschke

    May 3, 2012 at 9:15 am

    Thank you.

  2. David

    October 17, 2012 at 1:54 pm

    Awesome! This worked like a charm!

    • Steve Krause

      October 17, 2012 at 5:18 pm

      If course it did! :)

      Welcome to the site. Thnx for the comment!

      Sent from my Mobile

  3. James

    October 14, 2014 at 2:25 am

    Thanks for that! Woman in work being finicky so appreciate your guidance.

  4. Robert

    July 7, 2015 at 3:03 am

    The savior! No more wondering.

  5. Dave

    November 12, 2015 at 7:01 pm

    Thank you!! Had to switch from POP3 to IMAP with Outlook 2010. What a headache!!
    One problem down and a few to go.

  6. Sarah Hill

    February 9, 2016 at 12:06 pm

    Thank you sir!!

  7. Kim

    March 2, 2016 at 4:46 pm

    Thank you, thank you, thank you!

  8. Craig

    August 21, 2016 at 2:56 pm

    Very helpful – almost 5 years later, still works in Outlook 2016. Great explanation and very useful tip. Thanks!

  9. Fabio Clark

    May 22, 2017 at 12:09 pm

    Thank you!!

  10. ASM

    February 19, 2018 at 4:40 pm

    OH my gosh 7 yrs later and this tip is still AWESOME – it’s the little things in life that really matter and that darn item count matters to me :)

    • Steve Krause

      February 21, 2018 at 10:24 am

      Heya! Welcome to groovyPost! I love that the article helped solve your issue. Seven Years later – Love that!

  11. Christopher C. Lee

    March 25, 2020 at 6:03 am

    Life saver, THANK YOU!!!!!!

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