Outlook 2010: How to Display the Item Count in IMAP Folders

I finally solved a problem with with IMAP folders not displaying the item count in each folder in Outlook 2010. Here’s how to fix the problem if you’re having it too.

For example, I recently added a Gmail account to my outlook using IMAP. It’s the default when pulling emails using POP3 with Outlook. Yet, it isn’t a default with IMAP.

Here’s how to fix it. In Outlook, click on the inbox of your IMAP account. Notice at low left the below clip just says Filter applied — this is what we’re going to fix.

Inbox Folder Selected

Next go to the top ribbon. Click View.

Outlook 2010 Ribbon

From here go to the far left and click the Change View dropdown button. Then click the option called IMAP Messages.

Change View

The following dropdown menu will disappear, Outlook thinks you’re done, but you’re not. Click Change View again and click Apply Current View to Other Mail Folders.
Apply Current View

This brings up the Apply View window. Check the IMAP account where you want to apply the fix. Also check the box next to Apply view to subfolders at the bottom of the window. Click OK.

Apply View to Folders

Now click any of the folders within that IMAP account and you’ll see the item count shows up at the bottom —  instead of the useless — at least to me — Filter Applied message you’d get before.

Number of items in this folder

From all the reader email I receive, I know a lot of you have the same problem, and now you know how to fix it.

We’ve been collecting  Outlook tips here on groovyPost — and upgrading the list regularly. Bookmark that page check it often.

Email me or Steve@groovyPost if you have great tips, tricks, or even Outlook workarounds. We’d love to engage the rapidly growing groovyCommunity.



  1. Thomas Raschke  

    Thank you.

  2. David  

    Awesome! This worked like a charm!

    • If course it did! :)

      Welcome to the site. Thnx for the comment!

      Sent from my Mobile

  3. James  

    Thanks for that! Woman in work being finicky so appreciate your guidance.

  4. Robert  

    The savior! No more wondering.

  5. Dave  

    Thank you!! Had to switch from POP3 to IMAP with Outlook 2010. What a headache!!
    One problem down and a few to go.

  6. Sarah Hill  

    Thank you sir!!

  7. Kim  

    Thank you, thank you, thank you!

  8. Craig  

    Very helpful – almost 5 years later, still works in Outlook 2016. Great explanation and very useful tip. Thanks!

  9. Fabio Clark  

    Thank you!!

  10. ASM  

    OH my gosh 7 yrs later and this tip is still AWESOME – it’s the little things in life that really matter and that darn item count matters to me :)

    • Heya! Welcome to groovyPost! I love that the article helped solve your issue. Seven Years later – Love that!

  11. Christopher C. Lee  

    Life saver, THANK YOU!!!!!!

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