Apple iOS 5 Fixes: Two Errors, Two Workarounds



It’s Two For Tuesday. Two tech problems and two workarounds we found for you. This week our focus is on iOS 5 and two common issues a lot of you might have to deal with.

Join us for Two for Tuesday every week at Groovy. And send us your ideas and workarounds at

1. Do you get this error while trying to upgrade iOS 5 on some iPhone 4 devices?

An error occurred while backing up this iPhone (-1303). Would you like to continue to update this phone?  Continuing will result the loss of all contents on this phone.

Turns out several customers reporting this problem had a Windows 7 juncture point set for backup. Resolution: Copy your backups to another locations and delete the Backup folder/junction point in C:Users[User]AppDataRoamingApple ComputerMobileSyn

2. Your upgrade is disrupted with an error messages numbered 3,000 or higher. This points to an iTunes problem with contacting Apple servers. Probably due to so many iOS 5 upgrades and authentication. Prescription:

The fix uses TinyUmbrella and the iOS 5 GM SHSH Blob, because the iOS ID (9A334) is the same for the GM and the version you have. This essentially tricks iTunes into force-authorizing the restore. You won’t have to worry about Apple server traffic that way.

Download the latest TinyUmbrella at
Quit iTunes if it is open.
Locate your hosts file, in Apple OS X this will always be /etc/hosts
In Windows this is c:windowssystem32driversetchosts
Open the hosts file with Administrator privileges in a text editor (Notepad, etc).
Add the following line to the end of the hosts file:
Save the hosts file, and close it.

Connect your iDevice to your system. Now:

  •  Launch TinyUmbrella
  • Select Advanced. Definitely checkmark the box labeled: “Request shsh from …
  • Click on your iDevice
  • Click Save SHSH
  • Once iOS 5.0 GM (9A3x) appears in the tab for General. Hit TSS Server.
  • Launch iTunes
  •  Restore, relax, don’t worry, be happy. Or is it don’t happy, be worry? Relax. Groovy’s got you covered.



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