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Twitter Accounts Hacked: Resets More Passwords Than Necessary

Twitter users (including me) have received emails from the microblogging service. The message states that your passwords have been reset due to you account being compromised. Now it seems that Twitter has reset more passwords than it should have.

Several Twitter users have received email like the one below. It says that your account may have been compromised by a service or website Twitter is not associated with. That is why your password had been reset and prompts you to create a new one.

twitter has reset password

Twitter has confirmed it sent these emails in a blog post:

We’re committed to keeping Twitter a safe and open community. As part of that commitment, in instances when we believe an account may have been compromised, we reset the password and send an email letting the account owner know this has happened along with information about creating a new password. This is a routine part of our processes to protect our users.

In this case, we unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised. We apologize for any inconvenience or confusion this may have caused.

As always, we recommend that people review these tips on how to keep their Twitter accounts secure:

These emails from Twitter have spread quite some panic and users are still seriously searching for answers.

Although there have been some reasons to worry and some accounts compromised, there really weren’t that many. A little overzealous on Twitter’s part, but I’d rather have to reset my password for nothing than have my account hacked.

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One problem I see happening with this is some users might ignore the email as a phishing scam. On the other hand, it opens the door to hackers to create fake emails that point to a nefarious site and gaining access to your account. If you get an email about it and think it’s suspicious, just log into your account directly and change it and don’t follow a link in the email.


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2 Responses to Twitter Accounts Hacked: Resets More Passwords Than Necessary

  1. Steve Krause November 10, 2012 at 11:36 am #

    Better safe than sorry. A good reminder to change you password regularly.

  2. Brian November 12, 2012 at 8:45 am #

    They say “We’re committed to keeping Twitter a safe and open community and educating you, our users, about the best ways to keep your accounts secure”. I find it kind of amusing that they virtually want to be hacked, spammed and viewed as not being secure by telling people like they have in the past, that you need to learn how to manage the damage when you get “compromised”. And they will continue to be HACKED defrauded and a continual source of annoying spam until they implement stronger guidelines and in my opinion implement some form of 2FA (two-factor authentication) where you can telesign into your account.

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