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Save Yourself From Family Tech Support Requests

Teach your parents tech and solve family tech support

It’s that time of year where families come together, but for the “computer geeks” in the family, holidays can easily become “family tech support” weekend.  The geeks at Google apparently share my duty… and to help keep everyone remain sane this year they’ve made a new site for teaching family members a little about computers <phew>.  The site is called Teach Parents Tech and it’s packed full of simple how-to tech videos designed for the not-so-geeky.  Yup, anyone including your non-tech parents can follow without any trouble!

The TechParentsTech website works by you filling out a basic webapp questionnaire.  The questionnaire allows you select which relevant video tutorials you’d like to send, along with some snarky but appropriate commentary.  It’s really simple, I think in total it takes about 30 seconds to fill out.

teach your parents tech screenshot

Once you’re done with the questionnaire you’ll get to preview it and then email it off to your mom, dad, or other family member who is in need of computer help.

preview your teach your parents tech message

The one thing you’ll have to note is that these tutorials are a bit biased.  All of the videos were made by Google, are hosted on YouTube, and use Google Services to answer every tech problem available. That being said, if you don’t have a problem with Google then this is for sure a groovy shortcut down the road of weening family and friends off the…  well… you get it.  😉

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8 Responses to Save Yourself From Family Tech Support Requests

  1. iKlsR December 16, 2010 at 3:40 am #

    ha ha ha. love this post.

    • MrGroove December 16, 2010 at 7:53 am #

      hehehe I can’t tell ya how many times I’ve been invited over for “dinner” to one of my sisters house (I have a lot of sisters…) only to find a dead computer. 🙂

      So yeah, I love this post also heheh

  2. Terry December 16, 2010 at 5:42 am #

    Problem also is that it’s all based on Mac.

    • MrGroove December 16, 2010 at 7:56 am #

      Sorry Terry…. Looks like you will be busy this holiday season. 😉

  3. Doug December 16, 2010 at 2:24 pm #

    Hah, what a noob! The best way to avoid these is a single, collosal failure. For example, suppose Uncle Fred has an issue with his email. You immediately dive in and reformat his hard drive–no more requests!

    I follow the same strategy in life. My wife once asked me to run a load of dishes. I put her crystal glassware on the top, all crammed together. I made sure to ask her to review my work and presto, no more dishes!

    She once asked me to help with the laundry. I put her mohair sweater in the dryer for 4 hours. I’ll never be asked to help with that again!

    • MrGroove December 16, 2010 at 3:39 pm #

      Doug – You are brilliant yet evil nonetheless. That being said, I have to admit I’ve been laughing for about 5 minutes since I read your comment response (Smile). Very funny.

      (Note to self – Don’t ask Doug to help out on the blog)

  4. Shockersh December 17, 2010 at 7:10 am #

    Doug that is awesome. Beware family and friends this holiday season lol

    • MrGroove December 17, 2010 at 10:31 am #

      Note to self – never let ShockerSH “or” Doug work on my computer.

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