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Aw Snap, Latest Outlook 2007 Update is Causing Issues- Mass Recall

Mass Recall On Outlook 2007 update KB2412171Microsoft recently identified some critical flaws in Outlook 2007 update KB2412171.  The update was released December 14th and has been wreaking havoc on Outlook users ever since.  The bugs aren’t causing critical failures of the application so you may not even notice it however, chances are if you’ve used Outlook 2007 lately you already have the update installed.  It looks like Microsoft’s super Tuesday updates this month weren’t so super after all.

According to Microsoft’s official post on the matter, here are some known problems the new update is causing:

  1. Outlook fails to connect if Secure Password Authentication (SPA) is configured for an account and the mail server does not support SPA. This is important for Google Gmail users because Gmail does not support SPA. Outlook customers using Gmail who have the SPA option turned on cannot connect to Gmail.
  2. Noticeable performance issues are experienced when switching between folders if you do not have a Microsoft Exchange Server account configured in Outlook. Switching folders might take several seconds depending on the performance of your computer. This issue only applies when you use an IMAP, POP3, or Outlook Live Connector account, such as Windows Live Hotmail, and do not have an Exchange Server account configured in the same Outlook profile. To determine if you are using an Exchange Server account, see the help article What is an Exchange account?
  3. AutoArchive cannot be configured for IMAP, POP3, or Outlook Live Connector accounts if there is no Exchange Server account configured in the same Outlook profile. If you previously configured AutoArchive, no additional items are archived.

If you’ve installed this update, their advice is to uninstall it immediately.

How to Remove Update KB2412171

On Windows 7 or Windows Vista

  1. Click Start, and then click Control Panel.
  2. Click Programs, and then under Programs and Features, click View installed updates.
  3. Click the entry for KB2412171, and then click Uninstall

delete kb2412171 on windows 7 outlook

On Windows XP

  1. Click Start, and then click Control Panel.
  2. Click Add or Remove Programs, and then make sure that the Show Updates check box is selected.
  3. Click the entry for KB2412171, and then click Remove.

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