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Dropbox Goes Corporate Introducing Dropbox Teams – Time to Rethink IT

By IT I mean, Information Technology.  Move over Microsoft, let me introduce you to a new offering from Dropbox called Dropbox for Teams.  A new product which takes the Dropbox service we have all come to love and adapts it for the corporation.  Is it any good?  Well, my prediction is in Q1 2011: Dropbox for Teams or the “Dropbox Shared Plan” will save your company at least $10,000 and prevent one stress-induced heart attack (at a minimum). Yeah really…  Stay with me, I’ll explain.

If you read groovyPost with any degree of regularity, you already know that we’re —we all use it personally and collaboratively and it works like a dream. So you can imagine my excitement this morning MrGroove shot me an email outlining his “discovery” that Dropbox is now offering Dropbox Teams for the business as an early access release.

Update: This review is old! We’ve since taken another look at Dropbox for Teams new features, including more storage, Active Directory integration and phone support. Read the updated Dropbox for Teams review to get the scoop.

Business Problems Solved with Dropbox Teams

Immediately my head started to spin thinking about all the practical legacy “IT GUY” applications Dropbox could bring to the small, medium and large businesses including the Corporate environment.  Think about it.  With today’s strategy, unless you want to spend a bazillion dollars with EMC or some other storage vendor, your business / company is probably using Windows File Sharing.  And if you’re really groovy, you might be using Microsoft DFS to virtualize the share naming space.  Even with all that, don’t ya love it when you try to open a document and it says “Sorry, this file is in use… Would you like to open in read only mode?”  How many mass emails have you seen where people are asking who the hell has CLIENTS.XLSX open, and could they PLEASE close it so vital changes can be saved (and how many times has that person been out to lunch)?

Or perhaps you have multiple locations at your company where the employees need to share files from a single file server?  Well for one, it’s hella slow so your pimpin’ IT guy says easy, I’ll just enable DFS file replication right?  Wrong – Microsoft in their brilliance forgot to add file conflict resolution or collision…  and that’s where Dropbox for Teams comes in!

Dropbox for Teams

Dropbox for Teams, in their own words,

combines the synchronization, sharing, and security features of traditional Dropbox with new administrative and group capabilities that make it perfect for businesses.

They do so by adding the following features on top of the familiar benefits of personal Dropbox accounts:

  • Centralized Administration and Billing: Hard to get too excited about, but it’s certainly important, since you’ll be managing multiple licenses and access to folders for a number of users. Dropbox for Teams lets you control account access, purchase pools of licenses, manage storage and add/remove users from a single account. Billing is handled centrally, so you don’t have to walk colleagues or business partners through the sign-up process. Plus, if they are already Dropbox users, their files and folders will automatically get migrated and any prepaid subscription fees they have will be applied to the team’s balance. And if someone gets the ax, you can just swap the license over to the new guy.
  • Shared Quotas: With traditional Dropbox accounts, each user has their own Dropbox quota. To make matters worse, if you have a shared Dropbox folder, it counts against the quota of every user who has access to the folder. With Dropbox for Teams, you all share one big quota (350 GB 1000 GB to start), and the contents of each shared folder only counts once against said collective quota. This makes Dropbox for Teams very scalable and equitable among team members.
  • Group Shared Folders (coming November 2010): This one’s still in the pipelines, but come November 2010, you’ll be able to create groups within your Dropbox account and assign administrators to each group. Going forward, you can then assign new Dropbox users to that account so they’ll instantly be added to shared folders that are most relevant to them. Later, Dropbox for Teams will allow you to tweak permissions for each groups—for instance, some folders could be read/write to one department or read only to another. So, you could keep the “Marketing” group’s read/write folders separate from the “Accounting” group’s files and folders, but you could also have write-only drop boxes (with a little d) for other teams to upload their invoices and expense reports or deliverables. Update: Group shared folders are here, but custom read/write permissions are not.
  • Improved File Locking/Conflicted File Management (coming soon): MrGroove was curious about how Dropbox for Teams would handle potential file collisions, so he shot the sales team an email. For now, Dropbox for Teams has the familiar conflicted versions management system from traditional Dropbox, wherein if one file is open on two machines, the first version to be saved becomes the original and the second version to be saved becomes the conflicted copy. What’s important here is that nothing is overwritten, and the disparities can be sorted out later. Plus, since everyone has a local copy of all the files (it’s cloud-based, after all), you won’t be fighting over access. The Dropbox team told us that in the future, they plan on adding features that will allow file check-ins/check-outs and file locking, which will lick the file collision issue once and for all.

Those are just the features that are new and/or improved with Dropbox for Teams. The true beauty of Dropbox for Teams is that it brings all the goodness that is Dropbox to a more collaborative setting that is suitable for enterprise level networks. What about that $10,000 I told you it would save? Oh yeah, I guess it’s time I mention the pricing…

Dropbox for Teams Pricingdropbox teams pricing matrix

The base account for Dropbox for Teams is $795 a year for five users and 350 GB 1000 GB of data. Each additional user is $125 and more data storage is an additional $200 per 100 GB and comes with 200 GB more storage. That sounds steep at first, but that includes Dropbox Packrat(more on this groovy feature a bit later), which is a $39 value per user if purchased individually. If you were to purchase five Dropbox Pro 100 accounts individually and add Dropbox Rewind for each one, you’re looking at $1,195, albeit with 500 GB (which you may or may not need).  But that’s not the savings I’m talking about.

Business Savings

The true savings comes with what you don’t have to buy when you get Dropbox for Teams.  Let’s count them off shall we?

  1. Local File Server & 350GB Storage – $3000 + $800 annual hosting costs (typical Data Center Power/Cooling/Rack cost – less if it’s under your office desk…)
  2. Windows 2008 R2 Standard Server – $800
  3. IT Support Guy – Well… you still need one but now he can work on more “important” stuff
  4. Backup Software, Tape Drive and Tapes, Offsite Iron Mountain Backup, DFS File locking technology, blah blah blah – A lot!
  5. End users being able to use Dropbox Rewind without a call to the helpdesk – Priceless!

Let’s talk about each of these 1 at a time.

See what I’m talking about!  Speaking to just one of these – Dropbox’s native file collision mitigation which doesn’t exist in Microsoft DFS or Windows File Sharing as mentioned earlier—is a true lifesaver. Aside from the hours of on-the-clock time it’ll save you, your also avoiding the costs of paying for a third-party file locking application to work on top of DFS. PeerLock Server, for example, costs $1,399 per license—and if you’re going to be collaborating, you need at least two licenses.

Backup Software?  Again, Dropbox for Teams saves you from investing in costly server backup systems, tape robots and offsite storage by including Dropbox Rewind. As mentioned above, Dropbox Rewind isn’t exclusive to Dropbox for Teams, but it is even more useful when applied to a corporate setting.  Dropbox Rewind automatically saves unlimited versions of each of your files, allowing you the end-user to rollback to any previous version with a few clicks of a button.  No more sheepishly emailing the systems admins guy asking him to undelete your master spreadsheet only to find out the tape already went offsite…  This would have been a godsend at my old job, where we kept folders stuffed with endless ver1, ver2, ver3, ver4, etc. of each file. Honestly, I’m not sure how this is going to work out for Dropbox financially, since they’ll have to harbor an indefinite amount of data in order to keep unlimited versions of each file—but that’s their problem, not yours.  My guess is Amazon is giving them a good deal on storage.

Security

Although not an area where there is any significant cost-savings, you’ll still have to be diligent about keeping your local network and local copies of Dropbox files safe using EFS encryption or some other crypto technology. But, Dropbox has long been as secure as cloud storage can be (that’s a debate in itself, though). Dropbox says that they use the same methods as banks and the military to securely transmit AND store your data, which includes SSL encryption for transmissions to/from the Dropbox server, AES-256 encryption for files stored on the Dropbox server and layers of protection even from Dropbox employees who can only view metadata when fielding customer support tickets. If you want to learn more about the security measures used by Dropbox, read about Amazon S3, which is the service that Dropbox uses to store your files.

Conclusion

Dropbox for Teams is certainly exciting—I’ve wondered for a long time why more businesses don’t user Dropbox and now there are even less excuses not to. The new features are robust enough to truly constitute a new enterprise class of service (they aren’t just repackaging their service for corporate customers) and what made Dropbox groovy in the first place is all there, too. Dropbox for Teams will make life easier internally as well as externally, since you’ll be able to share large files and folders without wreaking havoc on email servers. What’s more, it sounds like the Dropbox crew is already cooking up more groovy features, which makes Dropbox for Teams even more promising.

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6 Responses to Dropbox Goes Corporate Introducing Dropbox Teams – Time to Rethink IT

  1. Nixon October 22, 2010 at 12:07 pm #

    This really is interesting. What you forget tho is the sla. What sla is drop box offering? If the services goes down, your sunk.

    Also don’t forget now you just moved all that space to the desktop so forget any vdi plans for the future. Plus you better encrypt it since laptops now will be walking out the building with all the data that normally lives on servers.

    But, that’s the downside. You nailed the upside. Again, interesting.

    • MrGroove October 23, 2010 at 12:01 pm #

      @Nixon – The SLA is important but don’t forget, the data is in the cloud AND on the local PC. So if the cloud is down or they don’t have internet access, you still have access to the local file. Granted I’m curious how file conflicts will be resolved after that (2 ppl open the file and make changes). Will probably be some sort of file compare after the re-sync.

      In regards to encryption – that’s why we talked about the need to encrypt the data on the laptop using EFS, PGP, Bitlocker or FileVault for the Mac.

  2. Shockersh October 22, 2010 at 9:24 pm #

    Sugarsync has similar features already. Nice to see the competition is driving the companies to up their game.

    • MrGroove October 23, 2010 at 11:50 am #

      Sugarsync is pretty good yes and in some ways it has even stronger features than Dropbox. Problem is they don’t have a free 2GB plan like dropbox. They do have a 30gig plan but for most ppl, 2GB is good enough.

      Now for the business, Sugarsync deserves a strong look. Will do a full write-up in the next week or so.

  3. eric ravin November 19, 2010 at 12:51 am #

    Finally catching up to Box.net, except they have 500GB for cheaper. I’ll wait.

  4. nxb3942 March 21, 2012 at 1:07 pm #

    Depending on whether you want to use DropBox for consumer or businesses purposes, it may or may not be right for you. For businesses in many regulated industries, DropBox is not compliant. Their website clearly states this:
    https://www.dropbox.com/help/238
    Dropbox Enterprise File Transfer from Thru is the secure solution for businesses and enterprises. Their solutions have been working for large businesses for ten years without a single security breach.
    http://www.thruinc.com/solutions/dropbox-enterprise-file-transfer/
    http://www.thruinc.com/products-services/secure-file-transfer/

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