One of the more common topics/questions in our Free Tech Support Forum is How-To repair or recover email from a corrupt Microsoft Outlook PST file. I personally use PST files daily with Outlook for email archiving and other workflows I follow which is why I backup my PST files weekly. If I were to lose an entire PST file it would hurt for sure… So with this in mind, let’s jump right into the repair process.
Fortunately, Microsoft created a PST Repair Tool called SCANPST which is capable of both repairing corrupt PST files and recovering deleted emails inside a PST file. The application is free and normally included with all installations of Microsoft Office 2007 / Outlook 2007.
How to Fix / Repair Broken Microsoft Outlook PST Files
1. Click the Start menu and in the search or Run dialog, Type C:Program FilesMicrosoft OfficeOffice12SCANPST.EXE and Press Enter.
1a. Optional: You can also find this file by Clicking My Computer and browsing to the destination. Once there Double-Click SCANPST to open it.
2. Type in or Browse to the location of your Outlook PST Files. Press Start to begin the repairing.
Note: Microsoft Outlook 2007 must not be running to complete this step.
Step 2 Tip: By Default, PST files are stored in the following locations:
Windows Vista & Windows Server 2008 : C:UsersMrGrooveAppDataLocalMicrosoftOutlook
Windows XP: C:Documents and SettingsMrGrooveApplication DataMicrosoftOutlook
3. The repair tool will offer you a quick summary of what errors it has found in it’s initial scan. Click the checkbox for Make backup of scanned file…, and then Set a Location to save your backup file. To finish the process, Click Repair and Outlook will go through and fix all of the errors found in your PST file (hopefully……).
Performing a Search for keyword PST will provide additional resources and information on PST files and support.