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How To Disable The HP Wireless Assistant And Other Bloatware

HP bloatware slows down your computer, lets fix itAfter purchasing a preloaded HP laptop, chances are you will have several pieces of HP bloatware.  Bloatware is junk software that was pre-installed by HP, stuff you’ll probably never need, want, or use.  Speaking of which, if you are having problems connecting to your wireless internet, you should probably uninstall the HP wireless assistant.  Is it bloatware?  Of course it is!  Why else did HP decide to include it, after all Windows already has a built-in wireless configuration tool.

Before we get started, let’s make sure that you have the HP wireless assistant installed.  To check this, Navigate to Start > Control Panel. In the Control Panel, you will see the HP Wireless Assistant Icon if your HP computer came pre-loaded with it.

Note: This How-To was written using Windows XP SP3, however the steps are vaguely similar for Vista and Windows 7.

hp control panel wireless assistant

How To Remove The HP Wireless Assistant

Step 1

Let’s proceed with removing the HP Wireless Assistant program.  From the Control Panel, Double-Click the Add or Remove Programs icon.

add or remove programs windows xp

Step 2

Once the Add or Remove Programs box is loaded, Scroll down to where the HP Wireless Assistant icon is, and Double-click the Remove button. A warning box will appear and ask “Are you sure you want to remove HP Wireless Assistant from your computer?”  Click the Yes button.

HP wireless assistant remove confirmation

Step 3

Once the program is uninstalled, Restart your computer.  (A box should appear to prompt the restart)clip_image005

Step 4

To ensure that your Windows Wireless works properly, you must apply registry fixes.  Hold-down the Windows+R keys on your keyboard to open the Run dialog box.  Enter the text as display below and click ok:

regsvr32 %systemroot%\system32

run regsvr32 dll fix

If you typed in the registry fix correctly, a dialog box will box up that states the fix succeeded. If you did not type it correctly, it will say it did not succeed. register a dll netshell

Step 5

Type in the following registry fixed as displayed in the box below:

regsvr32 %systemroot%\system32\ole32.dll

register ole32.dll

If you typed it in correctly, then you will receive a notification that it was successful.

dll register

Step 6

To double-check that your windows wireless works, look in the system tray for the wireless icon.clip_image010

Step 7

Right click on the computer icon with the green waves, and click the option that says “View Available Wireless Networks”.  The wireless network connection screen should load and either automatically connect or let you choose which network to connect to. wireless network config windows xp


If you are connected to your preferred wireless network the fix was completed successfully. To check that your internet does work, open up your favorite browser and type in, the website should load right up!

There is plenty more HP Bloatware, you can uninstall most of it from the Control Panel Add or Remove Programs tool just like we did with the wireless assistant.  Although this doesn’t even cover a fraction of the junk that HP installs, the following 4 programs are most definitely items that you can delete without any doubts as to if you will ever need them.

  • HP ESU for Microsoft Windows XP
  • HP Help and Support
  • HP Update
  • HP User Guides

For more information on what other bloatware is running on your HP laptop, feel free to start a discussion in the free groovy technical support forum!

Guest Contributor: Joanna Danek
Joanna is a groovyReader turned contributor who studies at the University of Illinois. Joanna furnishes a board-spectrum of experience with Windows XP and is excited to play and write more about Android and Windows 7 in the future!


11 Responses to How To Disable The HP Wireless Assistant And Other Bloatware

  1. Mike Piza May 28, 2011 at 4:24 am #

    Any reason why you’re using Windows’ add or remove programs feature instead of say,Revo Uninstaller?

  2. Thei September 18, 2011 at 3:36 am #

    Maybe because it’s (already) there?

  3. David September 19, 2011 at 5:21 am #

    When I run step 5 and enter the command “regsvr32 %systemroot%\system32\ole32.dll” I receive the following error message:

    “The module “C:\Windows\system32\ole32.dll” was loaded but the call to DllRegisterServer failed with error code 0x80070005.”

    Any thoughts as to why this is happening? Is this likely to cause me headaches in the future or prevent me from doing anything? Cheers.

  4. thei September 19, 2011 at 10:16 am #

    When I ran step 5 yesterday I got the same message (in dutch: RegSvr32
    Module ‘C\Windows\system32\Ole32.dll’ is geladen maar de aanroep naar DllRegisterServer is mislukt met foutcode 0X80070005.
    Voor meer informatie over dit probleem kunt u online naar deze foutcode zoeken)
    And my compu is still doing well. I think there is something not groovy with the ‘step-plan’, but it appears to be something not very important.

  5. mark May 1, 2012 at 7:52 pm #

    i just removed mine from “advance uninstaller pro” from …revo can’t remove it so disappointing

  6. Droyal May 25, 2012 at 6:18 am #

    This solution works for all those who were having trouble getting WZC to start automatically you have to remove the HP Wireless Assistant…. Thanks for this post.

  7. Droyal May 25, 2012 at 6:32 am #

    I was having the problem of my WZC service not starting after my system was
    rebooted. Here is the fix:

    1. create a .bat file

    2. in the file type: net start wzcsvc

    3. Save the file to the following folder:
    Documents and Settings\All Users\Start Menu\Programs\Startup

    4. Reboot your system

    The problem is fixed and your service will start every time.

  8. corliss August 14, 2012 at 6:39 pm #

    After removing hp wireless, I followed the given instructions, the first registry fix worked perfectly, the second fix I received this error msg;. The module “c:\windowssystem32ole32.dll” was loaded but the call to DllRegisterServer failed with error code 0x80070005. Help.

  9. aaron August 8, 2013 at 9:56 pm #

    From a post by David, Support Engineer:

    The 0x80070005 error will happen if you do not run the command prompt as administrator. Try going to Start, All Programs, Accessories, right click Command Prompt and choose Run as Administrator. In the Command Prompt that comes up, type the following command and press enter: regsvr32 ole32.dll

  10. R Murphy November 2, 2015 at 3:19 pm #

    The instruction on what to enter and what shows in the display immediately following do NOT MATCH

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