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Join.Me Review – The Best Desktop Sharing and Remote Assistance Tool Yet

join.me screen collaboration magichttp://join.me is the best and simplest Screen Sharing and File Transfer tool I’ve ever used, period.  Oh yeah, I forgot to mention the service is 100% free AND it works seamlessly between PC and MAC systems. If it can run flash, you can use join.me (sorry iPad and iPhone users…). A game changer for sure being that the use cases for this simple yet powerful tool are endless.

 

Why do I care?

Project Manager

Need to share your screen quickly to review a powerpoint or project plan?  Join.me allows you to simple send out a link to the participants which they can click on for instant access to your desktop.  The service also includes a free conferencing bridge line that support 250 participants.

Sales

Or perhaps you’re a sales person and need to review a proposal with a customer jump around your website to close a sale?

Tech Support

Need to walk something through a tech process or help resolve a problem?  Join.me screen sharing + Remote control is just a few click away.

So who is Join.me anyway?

Join.me is a new offering from the popular corporate service, LogMeIn which has been providing remote services on numerous devices for some time now.  As you can see from the finance results below, the service is growing fast and their stock is shooting through the roof; it’s nearly doubled since this Spring bringing it to $40 USD per share on their Q3 strong earnings report.  In other words, the company isn’t going anywhere.

join.me and logmein stock sky rocketing

Join.me is the simple, or lite version of LogMeIn basically.  It only takes a couple of clicks to share your screen and you can even send files!  Competitors Live Meeting or Lync, Glance.net, Webex, and GoToMeeting have some serious competition here.  When you consider what you are getting for free with Join.me, I’m not sure why anyone would use anything else.  And according to Marton Anka, LogMeIn CTO, they are going to keep Join.me free forever.  So yeah, if you collaborate online, you’re going to want to check this out.  Here’s our guide and review.

Step 1 – Join.me is Simple

The first big plus here is simplicity which is the theme of the product even as you look at all of the features it has to offer.  Even the URL is easy to remember and it makes perfect sense when you consider that this is a screen sharing / conference tool. Also, they display a groovy quote on the front of the page with an inspirational background behind it.  I often find myself visiting the page on a daily basis sometimes just to see what the quote and background are.

Visit https://join.me to get started.

join.me page simple and groovy quotes

Step 2 – Share Your Screen

Sharing your screen is again, simple.  Click the Share button on the join.me page and you’ll be prompted to download a file (Chrome and Firefox users).  Don’t worry, you don’t have to install anything and it’s completely safe.  Save the file anywhere you like, it automatically deletes itself after you run it once.

If your running IE, you won’t even be asked to download the file as it will use the Microsoft Click Once process to launch the file in your browser.

share your screen with join.me

Step 3 – Run the downloaded file

You’ll likely encounter the famous Windows security pop-up when you run the join.me.exe file.  That’s ok though, we know what to do here – Click Run.

run join.me security

Step 4 – Invite others to view your screen

Join.me lets you invite others easier than I’ve ever seen before.  Each time you run the application it generates a new and unique 9 digit number.  All you have to do to let others connect is give them that number.

join.me unique id number.

Step 5 – Conference calls and Chat

Join.me gives you a conference line to call into, you can connect by dialing 1.415.400.0300 and entering your 9 digit unique id followed by the # sign.  You’ll notice in the screenshot below how the access code is the same as the orange text in the application box.  Additionally, the chat window is real-time and displays the second you send it.  Messages will appear both in the chat box and on the bottom-right of the screen as they appear.

free conference calls with join.mefree conference chat with join.me

Although the conference number isn’t an 800 number, it can still be a free phone call by using GMAIL or a mobile phone.

Step 6 – User Management, File Sharing, and Screen Control

If you want to see a list of everyone viewing your screen, you can click the people icon and that will display.  By default it may not show the actual names of everyone, but they can manually change their name by visiting this same button.  On the user list you can also remove viewers, or send them files. Screen control works similar, Select someone from the list and Click the Control button to let them take the wheel.

Note: Only the host of the presentation can send files.

free file sharing and screen sharing with join.mescreen share button in join.me

Step 7 – Connect to someone’s screen

To connect to someone’s screen, all you have to do is visit join.me and then Type their 9 digit number into the join box and Press Enter.  There is no download, it just opens up in your browser.  If the presenter sent you the link to their desktop session through email or chat, just clicking the link will instantly dump you into the session.

https://join.me/312-558-749 as an example

view other peoples screen and remotely assist with join.me

Step 8 – Viewing performance is state of the art

When viewing someone else’s screen join.me is entirely reliant on only your web browser.  When testing this with Chrome and Firefox the stream had incredible performance.  It was fast, and by fast I mean it felt more like a local Remote Desktop Session than it did a 3,000 mile distance remote share, which is what we tested it as.  It even supports browser zoom, so you can make it as big or small as you like within your window.

viewing screens in join.me

Step 9 – How to Install Join.me

Installation is really simple too, even though you could always just re-download it from the join.me page every time you need to.  To install join.me, just share your screen once – it doesn’t even have to be with any viewers.  Once you’ve run the app, when you go to Close it an option will appear to Install join.me.  Just Check the box labeled Install join.me on my desktop to start future meetings faster.  It will then store it on your system and create a shortcut on the Start Menu and Desktop.

install join.me

Conclusionimage

Join.me is simple, effective, and it has great performance.  If you need an easy solution for screen sharing, conferencing, or providing remote assistancethis is it.

For the price tag of free, it doesn’t get groovier than this however if you or your company needs a few more features such as personal links for sharing so you can send out in advance the link to your presentation, you can opt for the PRO version which starts at $29/Month.

the meeting is over, join.me

The “meeting” is over, with this app the distance between people should no longer hinder collaboration therefore join.me definitely receives 2 groovy thumbs up!

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23 Responses to Join.Me Review – The Best Desktop Sharing and Remote Assistance Tool Yet

  1. shockersh November 1, 2010 at 11:12 pm #

    played with this ALL DAY. it rocks.

    How are they going to make money on this? YOu think it will be free for long?

    • MrGroove November 2, 2010 at 9:32 am #

      As I mentioned, they do have a PAID version plus, like they say: Any advertising is good advertising…. Once the product catches on and becomes the daily habit for millions, LogMeIn which is at the bottom of the site will become a household name. That probably won’t hurt business. ;)

  2. Vadim November 4, 2010 at 8:38 am #

    been using join.me since I first read about it here and so far so good. previously we’ve been using glance.net and so far….. glance vs. join.me = join.me easily. it’s free and pretty much just works.

    Here’s what they need to add:

    1 – iphone / ipad support – that would be awesome and kinda freaky
    2 – the ability for me who is the participant of the screenshare (not the host) to be able to easily share my desktop. this would help me more easily provide helpdesk support to dumb people
    3 – change the conference # to be 1-800 so I can have conference calls 100% free :)

    thnx for the fyi. best tip all year!

  3. Computer Tips January 13, 2011 at 9:41 pm #

    This looks very slick. I wasn’t familiar with Join.me. Will definitely check this out as it appears to be a very useful tool. Thanks.

  4. Graeme February 10, 2011 at 2:35 am #

    Thanks so much for this review; it led me to their site where I found an alternate free product just called Log Me In which suits my needs better. I searched for an article on LogMeIn but couldn’t find anything – do you have any opinions on LogMeIn.

    Cheers,
    G

  5. Jeremiah @ Windows XP Home Computers February 16, 2011 at 4:18 am #

    Wow! Join.me is a fantastic remote access tool, one that I will be using a lot :)

    Thanks for posting such a great review, very much appreciated!

    • MrGroove February 16, 2011 at 10:37 am #

      @Jeremiah – Our pleasure! Thnx for the feedback and welcome to the community.

  6. Crystal June 9, 2011 at 12:53 pm #

    Great review! Love the step-by-step.

    And just a heads-up on the progress they’re making over at join.me: They now have—free, of course—apps for the iPhone, iPad, and Android.

    I just installed and tried out the iPad app, and it’s just as you’d expect: clean layout, simple, and fast. Only for viewing, though, not for presenting. Does have the chat and phone features, including Internet phone (which was handy on the iPad).

    Best,
    C

  7. Janet October 12, 2011 at 3:04 pm #

    Another option for remote support/access is GoSupportNow.

    • Steve Krause October 14, 2011 at 6:55 am #

      Hi @Janet – I’ve seen that before but you don’t have a good free version of the product so I wouldn’t exactly call it a good alternative. Looks like you have a 10 minute timeout for each hosted session until you buy it.

      What exactly is a 10 minute timeout?

  8. Pat December 14, 2011 at 6:00 am #

    I’ve used Join.me a couple of times…it seems easy enough. I wonder how it will fair now that Teamviewer expanded meeting capabilities. It seems like that is the market they are aiming to make money off of. Also Logmein probably won’t expand greatly on the feature of iOS and android beyond what they have done because they’d prefer one purchase LMI ignition. I got lucky and the remote support application I use for work (ScreenConnect) had iPhone support included as part of the software so I can use that.

  9. Ray February 15, 2012 at 7:20 am #

    I used join.me and I loved it! However after we upgraded to Windows 7 join.me does not work! When I use IE9 it doesn’t even download the executable. When I use Firefox 10.0, and Safari 5.05, it dowloads the file but when I run it, it tries to connect, but it never does connect… I turned off the Windows Firewall but still no use. Any suggestions would be appreciated.

    Thank you

    Ray

    • JO April 17, 2012 at 7:35 am #

      TRIED IT ON WINDOWS 7 & IT WORKS PERFECTLY

    • DT September 11, 2012 at 8:53 am #

      I had issues remoting in on Windows 7 pcs as well. I usually end up walking the user through the fix since I can at least see the screen

      • Steve Krause September 11, 2012 at 10:28 am #

        Not sure guys. I’m using it now with no issues daily. Never had a problem.
        You should make sure you have a solid internet connection. Are you using it at home or at work?

  10. Rick February 28, 2012 at 10:49 pm #

    I have a business that trains technicians over the web, Join me is GREAT for that! If a trainee has questions, I can open join me and while talking on the phone, I can show them what to do or where to go. my question is, can the screen be saved? If I put notes on the page, can they save as an image or a file? Some of the items on our site is copyrighted and don’t want it used by others.
    Thank you

  11. LaughingJohn March 7, 2012 at 4:50 am #

    I agree, Join.Me is brilliant.

    I’ve used webex in the past and we currently use Microsoft Office 365 which comes with Lync, but the combination of Join.Me and Skype is a far superior experience. Of course MSFT now own Skype so hopefully at least the voice part of Lync will get better….

    I think Join.Me wipes the floor with most other alternatives and as you say it is really really fast. I have seen the occasional hitch, but we’ve always got Lync as a backup.

    I suspect the posts from Janet & Keith only go to show how worried the big boys in this space really are…:)

    P.S Logmein is also great, but has a slightly different usage scenario.

  12. Victor March 29, 2012 at 6:45 pm #

    Yes, join.me functionality is great, but what do we know about its security?

    During the session, you open your computer port(s) for sending and and for receiving information. What are the port numbers? Are they closed after the session ends? How do you know that nobody watches your screen when you go to your bank or to your credit card site?

    Does anybody know the answers to these questions?

  13. Wilfried November 13, 2012 at 9:20 am #

    Hi,

    I run into some strange issues when using the VoIP bridge. For some users is works like a charm, for others the connection never works. Are there different (blocked) port numbers used?

    Had the same with the join.me connect. Worked using the customer’s WiFi guest network, never worked when using their wired network. Again, proxy/firewall issue? Gotomeeting did work (as fallback forced to use that).

    Thanks

    • Steve Krause November 13, 2012 at 11:47 am #

      My guess would be firewall issues yes. Not much you can do honesty. It’s using flash and http/s so I’m surprised its being blocked.

  14. AppleGirl April 26, 2013 at 12:03 pm #

    There is also a free iPhone and iPad app on itunes store for joinme.com. If you use the free app, you can share your iPad or iPhone screen as well.

  15. AppleGirl April 26, 2013 at 12:05 pm #

    Here’s the website to download the join.me iPhone / iPad app from itunes: https://itunes.apple.com/us/app/join.me/id409811927?mt=8

  16. Catelyn June 3, 2013 at 10:52 am #

    Would like to see option to schedule in advance as part of free service.
    I am a virtual sales exec who demos our SaaS for clients and the inability to schedule meetings in advance is a pain.

    For calendar I use Outlook to accept the invite then copy the details into Google calendar (this is necessary since I am on the road and use GMail and their calendar to schedule events.

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