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Not able to open Links in email

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Not able to open Links in email

Postby HelpJas » Wed Feb 25, 2009 10:26 pm

Hey Groove..

In Microsoft outlook 2007 I'm not able to go the links in the email.
On a different computer i'm able to go through. :o
Could you please tell me where should i change the settings.

Take care
Thank you.
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Re: Not able to open Links in email

Postby trex09 » Thu Feb 26, 2009 12:12 pm

It must be a security issue in Outlook that's not configured the same as your other PC. That's probably a good thing. :)

I'll look around in Outlook to see if I can find the security setting and post back here if I find it.
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Re: Not able to open Links in email

Postby trex09 » Thu Feb 26, 2009 12:24 pm

I think it might be that your email is converted to plain text??? This would kill your ability to open links obviously.

Click Tools, Trust Center. Click Email Security Tab on the Left. Uncheck box "Read all standard mail in plain text" under the heading of Read as Plain Text.

Fixed?
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Re: Not able to open Links in email

Postby MrGroove » Thu Feb 26, 2009 5:45 pm

It could also be your Junk Mail Filter

Click Actions, Junk Email, Junk Email Options

That will take you to the Options menu for Junk Email:
JunkOpt.png
Junk Email Options


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Re: Not able to open Links in email

Postby HelpJas » Thu Mar 05, 2009 12:39 am

Hey..
Thanks Trex09 and Groove. You both have provided me a new imformation.
And my problem was solved by a Virus scan.. :)

Thanks guys for your support..
I appreciate it.
Thank you once again
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Re: Not able to open Links in email

Postby Joseph » Thu Mar 05, 2009 10:11 am

A virus scan? How did it fix the problem?
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Re: Not able to open Links in email

Postby grooveDexter » Sun Mar 08, 2009 10:53 am

I've seen malware out there that will make it so you're unable to open links in any program except for IE, but most of the time if that happens your computer has already been hijacked by malware and you probably have trouble surfing the internet anyways.
That's my guess, either that or it was a virus scanner preventing e-mail links from opening.
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Re: Not able to open Links in email

Postby HelpJas » Sun Mar 22, 2009 2:56 am

Hey

Sorry for a late response.
This is what happened.
A malware was found on a Virus scan and by deleting it things started working normally.
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Re: Not able to open Links in email

Postby shockersh » Mon Mar 23, 2009 10:13 pm

Sweet! That's a freaky one. I would think a virus would ALLOW you to have hotlinks in email not the other way around. Either way, good head up dude. thnx!!!

RIGHT ON!!!!!!!!!
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