Robert wrote:Mr Groove --
Running Office 2007
I am trying to delete folders from my archive.pst file. My archive is at 1,752,253 KB - I am getting a message that I am at max permissible size. When I try to shift + delete the folder does not delete.
How can I delete these folders to get achive.pst down to acceptable size ?
Office will not allow me to open the folders - message is because I am at max permissible size.
Thank you in advance for any advice you can offer.
I have already moved some folder to a 2nd archive file "archive-old"
Hi Robert and welcome to the site!
There are 2 type of PST files. Outlook 2003 (and previous versions) created PST files in the ANSI format which had a 2 Gig limit in file size. Outlook 2007 allows you to create a PST file in UNICODE format which has a 20 Gig Limit by default.
So it looks like your old PST is stuck in ANSI format. Granted there are tools out there which will convert ANSI PST files into Unicode PST files however all of them want around $50 for what you can solve for free.
My advice since you apparently can open the PST file and move data out of it would be to create a new PST file. Be sure you create a UNICODE PC. If you need help, follow the How-To here: How-To create Outlook PST Files in Outlook 2007. The key is step 2:

If you choose the top option, you will get a Unicode PST file. The bottom will create an older ANSI format PST with a 2 gig limit which you don't want.
Once you create the new PST, just move all the email from the OLD FULL pst file into the NEW PST file. When it's all done, just delete the old PST file and you should be good to go (be careful when you delete anything... It's never easy to get back lost data after you nuke it!)
Now, if for some reason you can’t move email because Outlook won't let you, you have 2 options.
The first option is to try and Shrink the old PST file. You can do this by going into the properties of the Outlook PST File:

Now Click on "Compact Now" as shown below:
Note: Ignore the arrows in the screenshot, it's taken from another How-To Article.

After the file compresses you should get back some space and then from there you can move all the mail (or copy) into the NEW Unicode PST file and you should be good to go!
